- Tiempo completo
- Permanente
- SWISSOTEL
- Alimentos & Bebidas
__jobinformationwidget.freetext.LocationText__
Swissôtel Chicago, Chicago, United States
__jobinformationwidget.freetext.ExternalReference__
REF50424S
F&B Manager
Region
Americas
Este puesto vacante ya se ha cerrado. Consulte puestos parecidos a continuación...
WELCOME TO SWISSÔTEL CHICAGO
Swissôtel Chicago is a luxury 4 star/4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality, our Swissôtel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality service, building quality relationships and living quality lives.
At Swissôtel Chicago, we put the emphasis on our people. We are extremely proud of our Vitality initiatives and offer a variety of wellness programs for our Colleagues, who – in turn – aspire to bring quality of life into our guests’ lives. Our goal is to provide a motivating and rewarding environment that attracts talented individuals who wish to develop their careers within a culture that values creativity and innovation in order to execute winning results aligned with our Vitality vision. Through our initiatives and Vitality culture, we have been named a Top Workplace by the Chicago Tribune for 8 years in a row!
Be Bold, Be Inspired, Be You.
WHAT YOU WILL BE DOING:
You are a creative, solution- driven, motivational and tactical leader who loves developing your team and delivering incredible experiences for your guests. You enjoy the thrill of exceeding goals, planning projects and keeping up with all the trends - and it just so happens you’ll be doing just that in an award-winning hotel.
Reporting to the Director of Food & Beverage, you will be an active member of the Steering Committee and will effectively lead the Swissôtel Chicago Food & Beverage Operations Division, which consists of Breakfast Service, Amuse Lobby Lounge, 24/7 Amenity Store, and In Room Dining.
Summary of Responsibilities:
- Senior leader of the Food & Beverage Outlet Operations team
- Responsible for Monthly Inventory
- Demonstrate a commitment to personal guest service excellence
- Ensure that Guest and Colleague concerns are resolved in a professional and timely manner
- Review industry trends and competition for new and innovative product and service opportunities
- Effective recruitment, selection, training and performance management for all positions within the department
- Develop/update job descriptions, job task checklists, training manuals, systems and procedures for all positions and ensure they are clearly documented and easily accessible.
- Develop a strong team through consistently effective leadership, operations and succession planning
- Coach and mentor leaders and colleagues to allow them to exceed guest expectations and provide a path for career development within FRHI
- Establish effective goals, measurements and action plans for the department in all pillars; Colleague Engagement, Guest Satisfaction and Financial results
- Execute departmental Health & Safety Trainings
- Adhere to the crisis management and business continuity plans for the department
- Development of annual operations budget - expenses, staffing levels and productivity
- Effective and timely interaction with all Hotel departments including participation and representation in hotel wide meetings / committees as required.
Operational Duties
- Ensure the proper opening and closing of all areas
- Ensure all sites and VIP activities/reservations with the division are executed appropriately
- Ensure the proper management of the Silverware system
- Ensure all F&B Colleagues attend the appropriate Food Handlers Training
- Maintaining bar and outlet brand standards
- Maintaining health department standards including all required certifications
- Maintaining liquor department standards
- Dealing with any alleged food borne illness issues
- Follow up with any guest review comments as required
Marketing/Administrative Duties
- Create programs to drive revenues in the outlets, including unique events throughout the year, seasonal programming for holidays, etc. to drive F&B revenue
- Manage social media content on behalf of the outlets to drive revenues, awareness, and reputation of our F&B programming
- Ensure the outlets are reviewing upcoming business volumes and posting positions accordingly
- Participate in the budget process for your respective F&B outlets
- Review and revise outlet and room service menus
- Ensure all corporate programming is in place
- Complete month end review for Amuse, 24/7 and In Room Dining
- Conduct monthly departmental meetings
- Create and distribute manager and colleague schedules
- Ensure Payroll is submitted properly and on-time for each F&B department
- Attend weekly resume review meetings and email summary / points to team
- Attend REVMAX weekly meetings and present revenue driven promotions and ideas
- Attend pre cons
- Any other tasks that may be assigned
YOUR EXPERIENCE AND SKILLS INCLUDE:
- 4 years F&B experience with minimum 2 years F&B Management experience
- Working knowledge of In Room Dining, Serving & Bartending is an asset
- Excellent communication and organizational skills
- Highly motivated, organized, goal and results oriented individual who thrives under pressure
- Proven ability to effectively lead, motivate and develop a team
- Comprehensive knowledge of Silverware systems
WHAT IS IN IT FOR YOU:
- Position Salary Range: $75,000 - $80,000
- Employee Benefit Card offering discounted rates at Accor worldwide
- Learning & Development programs through our Academies
- Opportunity to develop your talent and grow within our property and across the world!
- Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging
- Extended Benefit Package
Discover a world where life pulses with passion
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
Related jobs
Salario
Ubicación
Mercure Maldives Kooddoo Resort, Mercure Maldives Kooddoo, Maldives
Experience Level
Entry Level
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Maldives
Area
Alimentos & Bebidas
Descripción
BartenderWelcoming hotel guests in bar area with professional, friendly, and engaging service to ensure guest satisfaction.Assess hotel guests needs, preferences, and able to make a beverages recommen
Referencia
f9e3dfcd-49e8-4f3b-8950-bb4cebdcf64d
Fecha de cierre
01/01/0001
Salario
Ubicación
Pullman Maldives All-Inclusive Resort, Pullman Maamutaa, Maldives
Experience Level
Mid-Senior Level
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Maldives
Area
Alimentos & Bebidas
Descripción
This position is responsible for the daily leadership of the IVD (In Villa Dinning) operations to optimize guest satisfaction as well as to ensure that all productivity and expense controls are follow
Referencia
3f13e1e4-a9b3-4500-8721-0296c31ad01f
Fecha de cierre
01/01/0001
Salario
Ubicación
21c Museum Hotel Nashville, Louisville, United States
Experience Level
Director
Jornada de trabajo
Tiempo completo
Brands
21C MUSEUM HOTELS
Tipo de contrato
Permanente
Locations
Louisville
Area
Alimentos & Bebidas
Descripción
Oversees the concepts and creative components of all F&B programs for 21c Museum Hotels, establishing 21c's F&B programs and chefs as industry leaders, respected regionally and nationally through part
Referencia
3516baab-3712-4763-8bb4-ed76153f7bb3
Fecha de cierre
01/01/0001
Salario
Ubicación
21c Museum Hotel Nashville, St. Louis, United States
Experience Level
Director
Jornada de trabajo
Tiempo completo
Brands
21C MUSEUM HOTELS
Tipo de contrato
Permanente
Locations
United States
Area
Alimentos & Bebidas
Descripción
Responsibilities/Duties:Oversees the concepts and creative components of all F&B programs for 21c Museum Hotels, establishing 21c's F&B programs and chefs as industry leaders, respected regionally and
Referencia
037a8559-b46f-4a27-88de-fdcae412ef61
Fecha de cierre
01/01/0001
Salario
Ubicación
21c Museum Hotel Nashville, Bentonville, United States
Experience Level
Director
Jornada de trabajo
Tiempo completo
Brands
21C MUSEUM HOTELS
Tipo de contrato
Permanente
Locations
United States
Area
Alimentos & Bebidas
Descripción
Responsibilities/Duties:Oversees the concepts and creative components of all F&B programs for 21c Museum Hotels, establishing 21c's F&B programs and chefs as industry leaders, respected regionally and
Referencia
09083d02-a1e6-49ec-afc0-6393941d4166
Fecha de cierre
01/01/0001
Salario
Ubicación
21c Museum Hotel Nashville, Durham, United States
Experience Level
Director
Jornada de trabajo
Tiempo completo
Brands
21C MUSEUM HOTELS
Tipo de contrato
Permanente
Locations
Durham
Area
Alimentos & Bebidas
Descripción
Responsibilities/Duties:Oversees the concepts and creative components of all F&B programs for 21c Museum Hotels, establishing 21c's F&B programs and chefs as industry leaders, respected regionally and
Referencia
c5e5c039-71b5-46d7-8cab-bd3d2917029d
Fecha de cierre
01/01/0001
Salario
Ubicación
21c Museum Hotel Nashville, Cincinnati, United States
Experience Level
Director
Jornada de trabajo
Tiempo completo
Brands
21C MUSEUM HOTELS
Tipo de contrato
Permanente
Locations
Cincinnati
Area
Alimentos & Bebidas
Descripción
Responsibilities/Duties:Oversees the concepts and creative components of all F&B programs for 21c Museum Hotels, establishing 21c's F&B programs and chefs as industry leaders, respected regionally and
Referencia
1ad0c0ef-0e4f-45b3-9e4b-cfa5d3af590b
Fecha de cierre
01/01/0001
Salario
Ubicación
21c Museum Hotel Nashville, Lexington, United States
Experience Level
Director
Jornada de trabajo
Tiempo completo
Brands
21C MUSEUM HOTELS
Tipo de contrato
Permanente
Locations
Lexington
Area
Alimentos & Bebidas
Descripción
Responsibilities/Duties:Oversees the concepts and creative components of all F&B programs for 21c Museum Hotels, establishing 21c's F&B programs and chefs as industry leaders, respected regionally and
Referencia
b6c7c6ec-525d-4119-aa20-633be52b2b81
Fecha de cierre
01/01/0001
Salario
Ubicación
ibis Cali Granada, Cali, Colombia
Experience Level
Mid-Senior Level
Jornada de trabajo
Tiempo completo
Brands
IBIS
Tipo de contrato
Permanente
Locations
Cali
Area
Alimentos & Bebidas
Descripción
Serás responsable de Apoyar al Gerente General en la gestión del hotel, siendo responsable de los resultados cualitativos y financieros (márgenes, ocupación) del área cuando corresponda. Junto con ser
Referencia
e7b91f46-b28e-406b-921c-8538e96ac6ef
Fecha de cierre
01/01/0001
Salario
Ubicación
Fairmont Kea Lani - Maui, Wailea-Makena, United States
Experience Level
Associate
Jornada de trabajo
Tiempo completo
Brands
FAIRMONT
Tipo de contrato
Permanente
Locations
Wailea-Makena
Area
Alimentos & Bebidas
Descripción
Providing Inspired Food & Beverage to highlight the destination we represent is one of our passions. As a Makana Market Deli Attendant, you will be a hospitality ambassador that will connect our gues
Referencia
1aae2a78-6a55-4811-99f7-1910ed1272ff
Fecha de cierre
01/01/0001