- Tiempo completo
- Permanente
- RAFFLES
- Habitaciones
__jobinformationwidget.freetext.LocationText__
Raffles London at The OWO, London, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF35966E
Doorperson
Region
Luxury & Lifestyle
Este puesto vacante ya se ha cerrado. Consulte puestos parecidos a continuación...
Raffles London at The OWO on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure.
This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events.
Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections.
At Raffles, you arrive as a guest, leave as a friend and return as family.
An exceptional opportunity presents itself for a Doorperson to be part of an iconic London hotel.
An exceptional opportunity presents itself for a Doorperson to join the Rooms Department at Raffles London at the OWO.
Reporting into Head Concierge, you will be responsible for the arrival and departure experience of our guests, as well as managing the public areas of the hotel, ensuring that guest and departmental expectations are met exceeding the high standards required by the company.
You will also support the Valet team with parking and retrieving cars.
Specifically as the Doorperson:
- You will promote positive colleague relations through an environment that encourages open communication, trust, mutual respect and continuous feedback.
- You will be an effective communicator, who adheres to both legal/statutory responsibilities and Company Policies and procedures.
- Assist with managing guest experience throughout the guest journey.
- Communication with staff and guests in a friendly and professional manner.
- Building and developing good relationships
- Managing time sensitive targets
What are we looking for?
- Driving licence essential
- Ability to communicate clearly and efficiently in English, both verbal and written.
- Recent experience within in 5-star hotels or a similar role.
- Enthusiasm and commitment to delivering and offering the best service and experiences possible in any situation.
- Proven track record of surprising and delighting guests to provide exceptional service
- Able to work within a team.
- Ability to multitask and remain calm under pressure.
- To be detail-oriented
- Distinctive, professional and warm personality
Why join our Raffles team?
Not only will you be joining one of the worlds best hotels you will also receive great benefits including:
- You will be offered a competitive salary
- 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years
- Length of service awards for every year of service
- We offer Life Assurance to all our colleagues
- Enhanced sick pay
- Enhanced maternity, paternity and adoption pay
- Free dry cleaning for uniform and an allowance for personal items
- Season ticket loans and cycle to work scheme
- Colleague gifting to celebrate special occasions
- Paid days off to move house or give back time to a charity of your choice*
- Internal learning and development programmes tailored to you
- Fun-filled events, whether that’s a pub quiz, team run or festive party.
- Employee benefit card offering discounted rates of up to 30% at Accor worldwide
- Worldwide development opportunities across Accor’s extensive brand portfolio
What are the Raffles Values?
Be You: Be creative, innovative, and enthusiastic, showing your personality and flair.
Be Kind: Demonstrates humility and generosity through emotional connection with colleagues and guests.
Be Happy: Consistently uplifting colleagues and guests through a joyful connection and positive personality.
Be Confident: Openly shares knowledge and skills with other colleagues to achieve excellence.
Have Your Purpose: Demonstrating care and responsibility within your role, to make a tangible impact on the business.
Discover a world where life pulses with passion
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
Related jobs
Salario
Ubicación
SLS Barcelona, Barcelona, Spain
Experience Level
Executive
Jornada de trabajo
Tiempo completo
Brands
SLS
Tipo de contrato
Permanente
Locations
Barcelona
Area
Habitaciones
Descripción
What you’ll doWe are looking for an experienced Night Manager to join the pre-opening team at SLS Barcelona.Under the guidance of the Front Office Manager, the Night Manager will lead and supervise th
Referencia
e8f7007b-4d10-4f32-8e9c-d7be6354e2aa
Fecha de cierre
01/01/0001
Salario
Ubicación
Novotel Imagicaa Khopoli, Khopoli, India
Experience Level
Mid-Senior Level
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Khopoli
Area
Habitaciones
Descripción
KEY TASKSEXPECTED RESULTSDutiesFinancial Responsibilities/DutiesThe Housekeeping Manager is responsible and accountable for maintaining the highest standard of room and public area cleanliness and app
Referencia
ee16e93b-b194-43c1-adc7-e29187f903a2
Fecha de cierre
01/01/0001
Salario
Ubicación
Novotel Southampton, Southampton, United Kingdom
Experience Level
Associate
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
United Kingdom
Area
Habitaciones
Descripción
Reception Team Member First impressions are everything! As a Reception Team Member, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a mem
Referencia
11e0fc04-0d5e-4695-9685-d702b0a05cca
Fecha de cierre
01/01/0001
Salario
Ubicación
Pullman Paris Montparnasse, Paris, France
Experience Level
Mid-Senior Level
Jornada de trabajo
Tiempo completo
Brands
PULLMAN
Tipo de contrato
Permanente
Locations
Paris
Area
Habitaciones
Descripción
MISSION :Rattaché.e au Directeur Hébergement, le/la Gouvernant.e Général.e est en charge de piloter, d’animer et de superviser la satisfaction et fidélisation client, l’engagement des talents, la qual
Referencia
dd438cd8-ef3e-4ee1-9e8d-33491d43620a
Fecha de cierre
01/01/0001
Salario
Ubicación
Novotel London Excel, London, United Kingdom
Experience Level
Not Applicable
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
London
Area
Habitaciones
Descripción
Our mission at Novotel London Excel is to create memorable moments for our guests, by connecting hearts from arrival to farewell.A job, a career or a calling - whatever brings you here, we have someth
Referencia
16927310-3b97-4339-88ad-71e6e9bd4fe3
Fecha de cierre
01/01/0001
Salario
Ubicación
ibis Gurgaon Golf Course Road, Gurugram, India
Experience Level
Executive
Jornada de trabajo
Tiempo completo
Brands
IBIS
Tipo de contrato
Permanente
Locations
Gurugram
Area
Habitaciones
Descripción
Primary Responsibilities Front Office OperationConduct daily briefings and ensure that all pertinent information is well received by team membersManage and supervise all tasks of his/her staff to ensu
Referencia
32dd8f84-3744-4199-9f28-27303d292608
Fecha de cierre
01/01/0001
Salario
Ubicación
Novotel London West, London, United Kingdom
Experience Level
Not Applicable
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
London
Area
Habitaciones
Descripción
We are excited to be looking for a Guest Relations Coordinator to join our team. We are looking for someone who is experienced in this field and above all, we want someone who enjoys being part of tea
Referencia
5eec896d-9006-4b40-a933-c57581fa3fc1
Fecha de cierre
01/01/0001
Salario
Ubicación
Sofitel Dubai Jumeirah Beach, Dubai, United Arab Emirates
Experience Level
Entry Level
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Dubai
Area
Habitaciones
Descripción
Welcome guests as they enter the hotel lobby with a warm and friendly demeanor.Offer assistance with luggage and provide directions or information about hotel amenities and services.Assist guests with
Referencia
a15d1ccd-1f08-424b-817a-058265a38ebc
Fecha de cierre
01/01/0001
Salario
Ubicación
Raffles Makkah Palace, Mecca, Saudi Arabia
Experience Level
Entry Level
Jornada de trabajo
Tiempo completo
Brands
RAFFLES
Tipo de contrato
Permanente
Locations
Mecca
Area
Habitaciones
Descripción
Providing engaging, sincere, personalized service is one of the ways our Colleagues are turning moments into memories for our guests at Raffles Makkah Palace. Be a proud ambassador for your hotel as a
Referencia
89986ad8-cb2e-4f24-9573-9b506e718041
Fecha de cierre
01/01/0001
Salario
Ubicación
Grand Mercure Ahmedabad GIFT City, Gandhinagar, India
Experience Level
Associate
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Gandhinagar
Area
Habitaciones
Descripción
We are seeking a professional and customer-focused Front Office Executive to join our dynamic team in Gandhinagar, India. As the first point of contact for our guests, you will play a crucial role in
Referencia
6ee14df7-9c87-4380-9919-389a5a8366f3
Fecha de cierre
01/01/0001