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Sofitel Dubai The Palm, Dubai, United Arab Emirates

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REF36033I

Doorman

Region

Luxury & Lifestyle


Company Description

Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With magnifique touches of French elegance interlaced throughout the hotel, we invite you to ‘Live the French way’ and indulge in excellence.


Job Description

  • To meet and greet all guests as they arrive and depart the First Class Lounges
  • Ensure guests are entering the correct lounges with understanding boarding passes. 
  • Ensure guests are dressed to an appropriate standard in the lounges
  • Handing over to other departments VIPs checking and any additional relevant information or request to ensure smooth customer experience.
  • Explain airport and lounge facilities to guests and answer any questions, including applicable flight information.
  • Ensure, apply, and respect grooming, performance and conduct standards at all times.
  • Assist with any additional dutuies required by management/Qantas
  • Attend staff meetings and training sessions as required.
  • Meet & Greet customers at kerbside and assist with their luggage to the check in suite

Qualifications

  • Previous experience in a customer service role, preferably in a fast-paced environment.
  • Exceptional interpersonal and communication skills.
  • Impeccable grooming and professional appearance.
  • Strong attention to detail and ability to multitask effectively.
  • Ability to remain calm and composed in high-pressure situations.
  • Physical ability to stand for extended periods and lift/carry heavy objects.
  • Flexibility to work evenings, weekends, and holidays as required.

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.

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