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  1. Tiempo completo
  2. Permanente
  3. RAFFLES
  4. Ventas & Marketing

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Raffles Seychelles, Baie Ste Anne, Seychelles

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REF29014Z

Director of Sales & Marketing

Region

Luxury & Lifestyle


Company Description

Raffles Seychelles, part of the esteemed Raffles Hotels & Resorts, boasts 20 ultra-luxury properties worldwide, some featuring exclusive branded residences. In 2023-24, four new Raffles hotels will be unveiled. The brand, named after Sir Stamford Raffles, exudes elegant British charm while catering to the modern lifestyles of well-travelled guests. With warm, personalized service and iconic Raffles Butlers, we offer an atmosphere of generosity.

Our hotels are not just accommodations; they are art museums, culinary hubs with renowned chefs, and pioneers in next-gen wellness experiences. We prioritize cultural and natural heritage preservation, employing experts within our properties. At Raffles, guests transform into friends and eventually become family. It's a place to celebrate, explore, exchange ideas, and discover a new dimension of luxury that resonates with emotions as gracefully as the Raffles name itself.


Job Description

Position:           Director of Sales and Marketing

Department:     Sales and Marketing

Reports to:      General Manager

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PURPOSE OF POSITION

To be responsible for managing and optimizing the total hotel revenue in coordination with the director of revenue.

KEY ROLES & RESPONSIBILITIES

  • Prepares the Annual Marketing Plan and Room Revenue Budgets.
  • Participates in Trade Shows and promotional events to develop new markets by identifying prospective customers.
  • Drives the Sales effectiveness of the hotel and Sales & Marketing Team, including overseeing overseas supports and coordination with ACCORHotels Luxe GSO offices.
  • Participates in overseas Sales Missions both jointly or as organized by ACCORHotels Luxe in direct accordance with identified business needs.
  • Controls and monitors the Sales & Marketing Budget including expenses.
  • Provides ongoing direction and implements training programs for staff in the areas of:
    • Tour & Travel Section
    • Meetings & Groups
    • Local & Worldwide Corporate Agreements
    • Travel Agency Contracts
  • Attend weekly EXCO meetings and relays relevant information to Department members
  • Implements advertising campaigns and participates in joint advertising with ACCORHotels Luxe
  • Produces and controls all sales literature, including brochures, flyers, poster, promotional letters and giveaways
  • Responsible for gaining exposure and inclusion in companies’ worldwide programs (RFP & consortia programs) on preferred rate structure, directly and/or jointly with ACCORHotels Luxe Conducts Sales meeting with all Sales & Marketing staff personnel
  • Prepares monthly and periodic reports for General Manager as directed
  • Issues and signs Tour & Travel / Corporate Rate contracts and Meeting GDS / RFP contract preparation / negotiation / contracting
  • Reviews and monitors company accounts room night production report based on account and individual sales managers’ productivity to ensure sales objectives as related to revenue monthly budgets are achieved
  • Monitors weekly sales activities to ensure individual sales calls objectives are achieved
  • Monitors daily reservations pick-up patterns to maximize occupancy and revenue increase yields
  • Conducts weekly 3-month forecast meeting with Revenue Manager
  • Responsible to control all key account yearly contracting processing based on rate negotiation (to support increasing rates on a year-round basis) – negotiates with decision makers/confirm with GM or ACCORHotels Luxe – based on volume (hotel’s top productive accounts)
  • Liaises with Front Office, Banqueting, F&B and Finance re: all Hotel Sales Activities
  • Liaises and directly monitors the Public Relation Department with regard to advertising, editorial and Press Releases requirement.

 

PERSONAL ATTRIBUTES

  • Fluency in English language; ability to speak and present clearly and effectively
  • Fluency in a second language
  • Ability to work independently
  • Excellent leadership, interpersonal and communication skills
  • Analytical, pro-active and innovative mind
  • Detail-oriented and highly reliable in thorough execution and follow-through
  • High integrity and ability to keep confidentiality
  • Experience/background in Island resort

 

QUALIFICATIONS

  • Bachelor’s Degree

 

EXPERIENCE

  • 10 years’ experience in Sales and Marketing position

Qualifications

QUALIFICATIONS

  • Bachelor’s Degree

EXPERIENCE

  • 10 years’ experience in Sales and Marketing position

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.

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