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Novotel Mumbai International Airport, Mumbai, India

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REF36015G

Director of Operations

Region

MEA SPAC


Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

  • Consistently offer professional, friendly and engaging service
  • Support the General Manager in the overall management and strategic direction of the hotel, assuming the responsibilities of the General Manager in their absence
  • Oversee the operations functions of the hotel, including but not limited to Food and Beverage and Rooms Division
  • Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementation
  • Assist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget
  • Ensure that monthly financial outlooks for Rooms and Food & Beverage are on time, on target and accurate
  • Ensure full compliance to Hotel operating controls
  • Actively involved in the recruitment process of leadership positions within the operating departments
  • Follow department policies, procedures and service standards
  • Follow all safety policies 
  • Other duties as assigned

Qualifications

  • At least 5+ years minimum experience in a similar role
  • A bachelor’s degree in business, hospitality, finance or a related field is required
  • Previous senior leadership role with Food and Beverage experience in hotels or similar settings required
  • Strong working knowledge of Property Manager (Opera Cloud)
  • Detail oriented with strong analytical skills
  • Strong oral, written, and interpersonal skills to communicate with all levels of organization
  • Knowledge of financial concepts and market trends
  • Proven ability to lead by example, build effective teams, and achieve results.
  • Demonstrated ability to develop and maintain key business relationships with internal and external stakeholders
  • Ability to work cross-functionally, convey complex issues clearly, and maintain confidentiality.
  • Excellent organizational skills with the ability to manage multiple priorities and maintain high attention to detail in a fast-paced environment

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.

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