Corporate Sales Manager, The Savoy Hotel

The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leaders in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five star luxury. Passionate about developing and promoting talent, The Savoy offers unwavering support and recognition to colleagues, as well as having a very competitive benefits plan.

Job Title: Corporate Sales Manager  

Department: Sales                                   

Inspired and Supported by: Director of Sales       

Your purpose will be:

To identify, develop, and secure corporate sales opportunities while maintaining and expanding relationships with key corporate accounts for The Savoy. You will drive revenue by leveraging market information, client interactions, and strategic partnerships.

You will be accountable for:

• Identifying and recommending prospective corporate clients through market research and insights.
• Developing and maintaining a comprehensive prospect list, building relationships to secure corporate and transient business.
• Contracting and managing corporate accounts, ensuring commitments are met by coordinating with relevant departments.
• Negotiating rates within established guidelines and formalizing agreements through written contracts.
• Collaborating with convention services, catering, and other teams to ensure the delivery of promised services.
• Preparing and presenting weekly, monthly, quarterly, and annual performance reports, as well as tracking market trends.
• Gathering and sharing competitive intelligence to effectively position the hotel in the market.
• Representing The Savoy at tradeshows, conventions, and promotional events, while participating in sales training programs.
• Proactively seeking new corporate sales opportunities and maintaining strong relationships with existing clients.
• Executing action plans to achieve and exceed sales objectives, while meeting deadlines with quality outcomes.
• Confidently communicating and interacting with decision-makers at all organizational levels.
• Building and nurturing trusting client relationships with enthusiasm and a positive attitude.
• Managing multiple tasks independently, prioritizing effectively, and demonstrating strong organizational skills.

What you will need to do in this role?

• 3-5 years of experience in the hospitality or luxury service industry, with a focus on corporate sales.
• Excellent communication skills, both written and verbal, with the ability to present confidently to corporate clients.
• Strong negotiation skills and a track record of meeting sales targets.
• A proactive, solution-oriented attitude with a commitment to delivering exceptional service.

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

What’s in it for you?

• Competitive salary and benefits including pension and life assurance
• 31 days of holiday including public holidays (increase to 33 days after 5 years)
• Cashback scheme for everyday wellbeing/healthcare expenses including Perkbox
• Special rates for Savoy colleagues and their friends & family and discount across Accor hotels worldwide
• Fantastic colleague rates in Fairmont and Raffles hotels worldwide that includes friends & family
• Free stay at The Savoy after successful completion of probation
• 50% discount at our iconic American & Beaufort Bars
• 50% discount at our world-famous Afternoon Tea
• 50% discount at our spa and florist
• 50% discount at Gordon Ramsay's River Restaurant and Savoy Grill
• 20% at Gordon Ramsay restaurants outside the hotel and restaurant 1890
• Laundry services & dry cleaning for uniformed and non-uniformed colleagues
• Colleague gym facility and Virgin Active gym membership discount
• Seasonal ticket loan for employees to cover the cost of travelling to and from the workplace via modes such as tram, rail, bus or others.
• Employee assistance programme
• Annual optician reimbursements for eye tests and glasses
• English language classes
• Colleague restaurant
• Local F&B, retail and gym discounts
• Interfaith prayer room
• Wellness room
• Cycle to work scheme