Colleague Services - Administrator

Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment.

Colleague Services - Administrator

Can you bring your own personality, create a “magnifique” experience and naturally connect with employees and colleagues alike?

We are looking for a Colleague Services - Administrator to join our team! This could be the next step for you into a Management position within Hotel and the group, and so APPLY TODAY, get lots of perks and benefits, learn & grow continuously and start your lifelong career here!

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Oversee the daily operations, upkeep, and continuous improvement of employee housing facilities.
• Work together with the Human Resources team to ensure a smooth transition for employees into their new homes.
• Maintain ongoing employee satisfaction and safety at all times.
• Respond to issues and requests promptly, ensuring any delays are communicated to employees.
• Foster and develop strong business relationships with the HR team, suppliers, and contractors.
• Provide support to the Human Resources team while maintaining strict confidentiality of information.
• Encourage feedback from employees through regular surveys on housing facilities, cafeteria meals, and transport, and drive appropriate action plans.
• Plan, organize, and communicate social events and sporting activities at employee housing facilities.

Your experience and skills include:

• Minimum one year of experience in a similar role within a 5-star luxury hotel.
• Ability to work under pressure, multitask, and think on your feet to quickly resolve issues.
• Strong verbal and written communication skills, with attention to personal presentation.
• Genuine passion for employee service, with a focus on ensuring employees feel welcome during their stay.
• Strong leadership and interpersonal skills.
• Natural ability to engage with employees, show empathy, and demonstrate genuine care and concern for the well-being of both employees and team members.
• Ability to anticipate employee needs, maintain professionalism, and create a welcoming environment.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS