Cluster Reservation Agent (Pullman & Mercure)

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Cluster Reservation Agent

As a Cluster Reservation Agent, you are responsible for :

• Ensure guest reservation is in order for a flawless guest experience.
• Arrange itinerary, visas and activities for leisure, corporate & wholesaler’s guests.
• Respond to enquiries about hotel products and services by telephone, fax and email according to standard guidelines

Knowledge and Experience

• College diploma / secondary school education or equivalent qualifications.
• Minimum 2-3 years of experience in a similar capacity or preferably in the area of guest services/tele-marketing with past experience of working in the Maldives will be advantage.
• Excellent reading, writing, oral proficiency in English language, and have knowledge in Opera, proficient in MS Excel, Word, & PowerPoint.

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities