Chief Concierge

At Mövenpick BDMS Wellness Resort Bangkok, we offer a perfect harmony of comfort and recuperation for guests seeking a restful escape while still in the heart of Bangkok, one of Asia’s most popular city destinations.

All rooms are designed with space in mind, offering private balcony access and featuring wellness equipment such as sleep therapy speakers and yoga mats. Guests can indulge in culinary delights that are health-focused yet utterly delicious at the resort’s various outlets.

A welcoming outdoor pool, set amidst stunning surroundings, encourages guests to linger and unwind.

• Oversee the day-to-day operations of the Concierge desk, assisting guests with inquiries related to both hotel and non-hotel matters.
• Maintain strong relationships with local service providers, including Airport Concierge, retailers, and other partners, ensuring up-to-date information on promotions and services.
• Stay informed about key events and activities within the city, providing guests with accurate directions and recommendations for dining, entertainment, shopping, and more.
• Manage guest services such as mail, messages, courier requests, and key security, ensuring all processes are handled with care and efficiency.
• Participate in daily shift briefings to stay updated on hotel activities and operational needs.
• Maintain a well-organized and fully stocked Concierge desk, presenting all materials in line with hotel standards.
• Uphold the highest standards of personal appearance and professionalism, acting as a role model for the team.

• Diploma in Tourism or Hospitality Management.
• A minimum of 1 year of relevant experience in a similar role.
• Excellent command of English (both written and spoken); proficiency in Thai is a must. Additional language skills and a basic understanding of other local languages are an advantage.
• Strong communication and customer service skills.
• Detail-oriented, service-driven, and capable of working effectively within a team.
• Self-motivated, energetic, and impeccably groomed at all times.

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.