Business Performance Specialist

We are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.

Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store.

Summer may seem like a distant dream; however, we have an opportunity that is sure to brighten up your next career move.

Do what you love. Care for the world. Dare to challenge the status quo! #beLimitless

• Monitor and follow up on the assets within the region.
• Construct and monitor reports for Tech assets.
• Serve as the point of contact for the ENA team for support.
• Manage contracts and handle any VAT changes and legal requirements.
• Oversee vendor management outside the GSS scope.
• Manage invoicing fees to hotels and supplier invoices.
• Handle complaints from hotels and suppliers regarding invoicing.
• Support the recovery department to reduce bad debts.
• Participate in the creation of dashboards and KPI follow-ups.
• Control hardware stock and order as necessary.
• Support the harmonization of governance and its follow-up.
• Participate in budget, capex, and forecast preparation.
• Manage tools in place and their extensions.

• 2+ years of experience in administrative and financial procedures.
• Strong working knowledge of Microsoft Office product suite.
• Strong communication and negotiation skills.
• Ability to lead and influence strategy.
• Excellent organizational and execution skills.
• Strong problem-solving abilities.
• General knowledge of infrastructure, applications, and guest applications.

What we offer

• Unique opportunity to develop your career with worldwide Augmented Hospitality leaders
• Office with modern design & activity based working concept located in the center of Warsaw
• Package of benefits and perks of working for Accor, including discounts for hotels worldwide and Sports Card 
• Work in a multi-national team
• Hybrid way of working (2 days in the office + 3 days at home)
• Corporate Social Responsibility activities