1. Tiempo completo
  2. Permanente
  4. Alimentos & Bebidas


Fairmont The Palm, Dubai, United Arab Emirates



Bar Supervisor - Cigar Room


Luxury & Lifestyle

Company Description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Willow Stream Spa and the Fairmont Falcons Kids’ Club.

Job Description

  • Always greets and welcomes guests promptly in a warm and friendly manner.
  • Always thanks and gives fond farewell to guests conveying anticipation for their next visit.
  • Assists guest with table reservation.
  • Assists guest while seating.
  • Ensures guests are served within specified time.
  • Has a good knowledge of menu and presentation standards.
  • Speaks with guests and staff using clear and professional language, and answer phone calls using appropriate telephone eyiquette.
  • Is able to answer any questions regarding menu and assist with menu selections.
  • Is able to anticipate any unexpected guest need and reacts promptly and tactfully.
  • Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
  • Serves food courses and beverages to guests.
  • Sets tables according to type of event and service standards.
  • Records transaction / orders in Point of Sales systems at the time of order.
  • Communicates with the kitchen regarding any menu questions, the length of wait and product availability.
  • Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Checks with guests to ensure satisfaction with each food course and beverages.
  • Is responsible for clearing, collecting and returning food and beverage items to proper area.
  • Maintains cleanliness of work areas, china glass, etc. throughout the shift.
  • Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
  • Presents accurate final bill to guest and process payment.
  • Performs shift closing on the Point of sales terminal and tally cash and credit card settlements.
  • Ensures that the restaurant is always kept clean and organized, at both the front as well as the back of house areas.
  • Ensures that hotel brand standards and SOP's are consistently implemented.
  • Works with fellow staffs and manager to ensure that the restaurant achieves its full potential.
  • Completes the daily responsibilities that are set for each individual shift.
  • Completes closing duties, including restocking items, turning off lights, etc.
  • Conducts monthly inventory checks on all operating equipment and supplies. 
  • Take an active role in coaching and developing junior staff.
  • Performs any other duties related to food and beverage service assigned by the manager.
  • Assists Assistant Manager/Manager in conducting daily shift briefings to update and disseminate relevant information to heartists
  • You will adhere to Hotel’s Hygiene and HACCP standards and ensure it’s Standard Operating Procedures and Requirements are fully met.
  • Helps minimize waste, breakages and mishandling of supplies and equipment
  • Makes sure that all Cigars and a weekly cleaning schedule is being followed to ensure that no molds and cigars are in quality and very well checked
  • Maintains the Beverages and cocktails in quality and in standard before serving to the guests
  • Assist Bar Manager to keep The Private Room is well looked after for members of The Cigar Room Louis XIII Club


  • Excellent reading, writing and oral proficiency in English
  • Experienced with Cigar and Beverage knowledge is preferred
  • Should be able to work in an environment with heavy smoke usage.
  • Experienced in all aspects of restaurants service
  • Must be well-presented and professionally groomed at all times
  • Excellent leader and trainer with strong interpersonal skills and attention to detail
  • Ability to motivate employees to work as a team effectively and productively
  • Must possess good communication skills for dealing with diverse staff
  • Ability to coordinate and prioritize multiple tasks
  • Should have pleasing personality.
  • Excellent guest service skill.
  • Good knowledge of food and beverage service.

Additional Information

Visa Requirements:

Please note that you must be eligible to live and work in Dubai.

Why work for Accor?

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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

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