Assistant Revenue Manager

Novotel Queenstown Lakeside is located on the shores of Lake Wakatipu, a 4 star property with 273 rooms, meeting facilities and a stunning view from our Elements Restaurant. Conveniently placed in prime location in Queenstown, making it one of the most iconic tourist destination Hotels in the World!

The Assistant Revenue Manager will play a key role in maximizing hotel revenues across transient rooms, group conferences/events, and group leisure ad-hoc business. This role involves both strategic and tactical responsibilities, focusing on trend analysis, demand anticipation, and the development of tools and practices that balance demand and revenue maximization techniques. The Assistant Revenue Manager will collaborate closely with the reservation team, sales, marketing, and external partners to ensure the hotel's rates, inventory, and distribution channels are optimized for maximum profitability.

Key Responsibilities:

Revenue Maximization & Strategy:

• Drive revenue growth through trend analysis, demand anticipation, and strategic implementation of revenue management practices.
• Collaborate with the Director of Revenue to optimize market mix and maximize revenue across all distribution channels.
• Develop strategies to enhance brand visibility and business opportunities via direct websites, 3rd party channels, GDS, and CRO.

Data Analysis & Forecasting:

• Monitor and analyze daily performance results using tools such as IDeaS, STR Global, and Hotel PMS.
• Conduct competitor and market analysis to guide pricing strategies and optimize eCommerce channels.
• Prepare weekly revenue forecasts and provide daily performance reports to key stakeholders.

Revenue Distribution & Pricing:

• Ensure accurate and timely loading of rates and packages across all distribution channels.
• Monitor adherence to Accor's rate policies, including rate parity.
• Assist with large volume bookings, providing optimal bid prices and rate recommendations for groups.

Collaboration & Communication:

• Work closely with internal teams (Sales, Marketing, Reservations, Front Office) to implement cohesive strategies.
• Provide training and support to hotel teams on PMS and other systems.
• Communicate effectively with external clients, partners, and suppliers to maximize revenue opportunities.

• Experience in Revenue Management preferred, within the hospitality industry will be advantageous.
• Good understanding of distribution channels (OTAs, Wholesalers, Travel Agents, GDS).
• Excellent analytical skills, with the ability to interpret data and market trends.
• Familiarity with RMS (IDeaS or similar), PMS (Opera Cloud or similar), and other revenue management tools.
• Strong communication skills, with the ability to collaborate cross-functionally.
• Ability to work under pressure and adapt to changing market conditions.
• Proficient in Microsoft Excel and other reporting tools.
• Knowledge of Accor’s rate policies and guidelines (a plus).

Why work for Novotel, Queenstown?

• Staff meals provided while on shift
• Uniforms, washed and laundered daily.
• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
• Work Your Way - Flexibility to ensure a work life balance!
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Accor's refer-a-friend bonus
• Accor's Parental Leave Scheme
• Access to our Employee Assistance Program

Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.