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Novotel Mumbai International Airport, Mumbai, India

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REF22904A

Assistant Manager Sales

Region

MEA SPAC


Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

 

Event Planning

 

  • Conduct pre-planning meetings to develop timeline, product lists, attendee lists, theme and all logistical needs.

 

People Management

 

  • Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
  • Work with internal/external representatives from different functions for executing Events.
  • Provide effective support to the team to enable them to provide a range of effective and efficient services.
  • Respond to customer queries by resolving issues in a timely and efficient

            manner to ensure customer satisfaction.                                              

  • Ensure that the team has been trained for all safety provisions.

 

Financial Management

 

  • Identify optimal, cost effective use of the resources and educate the team on the same.
  • Maintain and update corporate database, entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events.
  • Conduct periodic and annual inventory of equipment & recommend replacement of equipment as required.
  • To ensure that profit margins are maintained and agreed costs are not exceeded through effective control systems.
  • Responsible for managing the accounts of all the events.

 

Operational Management

 

  • Coordinate operations with area Coordinators, Team Leaders and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services.
  • Manage on-site services which include logistics like meeting room layouts, transportation, accommodations, catering etc.
  • Provide on-site logistical support as and when required to maintain the    organization’s reputation and ensure customer satisfaction.
  • Liaise with external vendors to ensure effective & prompt services.
  • Maintain analysis and written summaries evaluating Events success
  • Safety regulations and fire regulations are enforced.
  • Plan, coordinate arrangements for assigned Events with the help of subcontractors like decorating companies, electrical staff, audio-visual companies, food and beverage contractor etc to ensure success of the Events.
  • Serve as on-site contact person for the Events and also assist the clients during Events to handle any unexpected changes, requests, or unusual circumstances that may arise. 

 

Managerial Qualities

 

  • Leadership skills that utilize persuasion and motivation to attain organizational        goals is the most desirable management quality, followed by honesty, integrity, ethical behavior, tactfulness, openness, and cultural awareness;
  • Ability to accept responsibility;
  • Self-confidence, motivation, drive and tenacity;
  • Ability to enhance organizational performance;
  • Ability to clearly delegate tasks and responsibilities;
  • Ability to think strategically, inductively, and creatively;
  • And the propensity to recognize and acknowledge other peoples’ ideas.

 

 

 


Qualifications

Degree in Hotel management or Masters 

Minimum 3-4 years of experience in same feild at same position

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.

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