Assistant Director of Food and Beverage

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Reporting to the Director of Food & Beverage, responsibilities and essential job functions include but are not limited to the following:             

• Directs all aspects of the Food and Beverage Operations to Fairmont Hotel Standards 
• Manages and directs Food and Beverage Management team, provides support and direction to the F&B Operations in helping drive revenues 
• Represents The Plaza positively on and off property.
• Responsible for ensuring a consistent, high quality food product and service for all events and outlets
• Works with the Food and Beverage management team and colleagues to continually improve guest and employee satisfaction while maintaining the operating budget.
• Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profits
• Works with Food & Beverage managers and colleagues to execute the F&B strategy and focus on meeting or exceeding departmental and hotel goals. Ensures compliance with Fairmont Hotels & Resorts to maintain brand integrity. 
• Understands the Plaza Client expectations related to food quality, presentation and service delivery. Ensures staff executes to this level to help build customer loyalty.
• Participates in the hiring, development and retention of a diverse workforce to deliver excellent products and services. Sustains a work environment that focuses on fair and equitable treatment and colleague satisfaction to enable business success.
• Implement and manage all company programs to ensure compliance with the SOP’s and LSOP’s; to include safety and sanitary regulation, all federal, state (OSHA, ASI and Health Department) and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
• Supports procedures for food & beverage portion and waste controls.
• Orders uniforms and supplies in accordance to budget and ensures all are properly inventoried and maintained.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Interacts with guests/customers, community, Company representatives, vendors and local education systems as needed. Receives departmental guest complaints and ensures corrective action is taken.
• Trains internal guests in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.
• Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolving conflict through fair treatment policy
• Works with 3rd party representatives and creates and maintains positive relations

Compensation: $115,000.00 - $125,000.00 - Annual Salary

• Previous Food & Beverage experience in a senior leadership role required
• Restaurant experience required 
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
• Experience in a Forbes 5 star and AAA 5 Diamond hotel or resort required
• Proven record to coordinate multiple departments
• Exceptional interpersonal and guest relation skills
• Proven team-builder with outstanding coaching skills
• Clearly demonstrated ability to be innovative, creative and able to think outside the box
• Previous experience working in a union environment
• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Must be legally eligible to work in the United States

All your information will be kept confidential according to EEO guidelines.