Assistant Banquet Manager (Full Time)

Your team and working environment:

Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the city's most sought after locations.  A storied past, an unparalleled present, and a future to be reckoned with, Fairmont Hotel Macdonald has set the stage for luxury in the heart of the city.  Edmonton's only four-diamond "Chateau on the River" offers unparalleled views of North America's largest expanse of urban parkland.  Boasting dignified style and timeless grace, each of our 198 classically designed guestrooms, including specialty suites, are tastefully adorned with the finest amenities.  In 2016, we forever changed the game in luxury was we unveiled a completely re-designed Fairmont Gold and Lounge.  Delivering personalized and discreet service, this hotel within a hotel offers an unrivalled experience unlike any other the city has seen, and likely ever will.  From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing in our confederation lounge and our award winning restaurant, The Harvest Room. 

 
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We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. 
 
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Assistant Banquet Manager (Full Time)

Do you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Hotel Macdonald family.

Every day you will be responsible for engaging with our guests, clients and colleagues. You will create the MAC Memories at hotel that has been Edmonton’s iconic Chateau on the river for over 100 years, history at every footstep. You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE.

What you will be doing:

Reporting to Director of Banquets, You will ensure successful planning, organization and co-ordination of all assigned functions within the Department. This is not limited to items such as forecasting, scheduling, labor control, effective pre and post shift communication, communication of the vision to the service staff, etc. and supervise all employees including Banquet Captains assigned to ensure high level guest satisfaction.

• Ensure smooth running of the banquet floor, leading Servers, bartenders, porters in their duties
• Execute meetings and events through thorough review of BEO details
• Plan and co-ordinate event details with kitchen, stewarding and catering
• Conduct pre & post function briefings and fosters effective communication with staff
• Communicate with catering and all other departments as needed on the outcome, opportunities & successes of all functions through function log and personal
• Complete any other duties assigned by Director of Banquets & /or Director of Food & Beverage

Physical Aspects of the Position: 

• Frequent standing and walking throughout shift
• Occasional lifting and carrying up to 50 lbs.
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Your experience and skills include:

• Fluency in English (written and verbal) required
• Post-Secondary Hospitality Degree an asset
• Strong computer skills in Microsoft Suite required
• Two years food and beverage management experience required
• Previous leadership experience in banquets in a luxury hotel is preferred
• Experience in leading Weddings & Social events preferred

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.

What is in it for you: 

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees 

• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees 

• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide 

• Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support  

• Learning programs through our Academies designed to sharpen your skills 

• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 

• Career development opportunities with national and international promotion opportunities. The sky is your limit