Accounts Receivable Clerk

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.

Previous experience in a similar position in an upscale hotel preferred. The candidate must be professional, self-motivated and possess excellent communication, organization and computer skills. Candidate will be responsible for review of the A/R aging report to eliminate all debts past 90 days. Review of credit applications prior to presenting to the HA and GM. Responsible to coordinate and provide accurate information for credit meetings on a weekly basis. Ensure that decisions are formalized, distributed and appropriate follow up demonstrated as per ACCOR audit rules (FOCUS objectives). Ensure that the A/R process and procedures are in compliance with legal requirements. Organize workload and task assignments along with addressing complaints and resolving individual and group guest issues. Follow up all credit card chargeback’s in a timely manner. Post payments to proper A/R accounts and reservations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Enters finalized cash receipts and updates accounts receivable ledger by customer.

Obtains and mails invoice copies for customers, as requested.

Processes daily credit card deposits.

Researches and processes customer claims of invoice payments.

Answers accounts receivable phone inquiries and follows-up. Calls and/or mails correspondence to customers as necessary in order to update accounts.

Assists with related special projects, as required.

This position pays $31-35/hour.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 10 pounds.  

Your team and working environment:

Ideally situated steps away from Fifth Avenue, Times Square and Grand Central Station, Sofitel New York’s 398 spacious guest rooms including 52 suites provide a haven in the midst of the hustle and bustle of the city.  With French inspiration, our ambassadors deliver service from the heart and lifelong memories one guest at a time.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. All your information will be kept confidential according to EEO guidelines.

Why work for Accor?

When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity
to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).