Transportation Coordinator

A World of Wonder

Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel.

The Transportation Coordinator oversees and manages all guest transportation services for Our Habitas Ras Abrouq, ensuring a seamless, safe, and memorable journey from the moment guests begin their travel to the time they return home. This role plays a vital part in coordinating the resort’s new seaplane and boat operations, in addition to land transportation. The Transportation Coordinator upholds Our Habitas standards of excellence, peace, and community by ensuring every transfer reflects the resort’s hospitality ethos.

Job Responsibilities: 

• Coordinate and manage all guest transportation operations, including seaplane, boat, and land vehicle transfers.

• Maintain accurate daily transportation schedules and ensure all arrivals and departures are executed smoothly and on time.

• Serve as the primary point of contact for transportation inquiries, collaborating closely with Front Office, Guest Experience, Security, and external aviation and marine partners.

• Monitor seaplane and boat operations to ensure safe, compliant, and efficient movements aligned with marine and aviation regulations.

• Track guest itineraries, monitor flight changes, and proactively adjust schedules as needed.

• Greet arriving and departing guests when necessary to ensure warm, personalized service.

• Support VIP and special-handling guests by customizing transportation arrangements.

• Maintain transportation logs, vendor communication records, and incident reports.

• Conduct regular checks to ensure all vehicles, boats, and equipment meet safety and compliance standards.

• Assist management in training and guiding team members involved in transportation functions.

• Follow all company policies and procedures, including maintaining confidentiality of proprietary information and protecting company assets.

• Respond promptly to transportation-related emergencies in line with resort procedures.

• Report accidents, injuries, and unsafe work conditions to management; complete required safety training and certifications.

• Ensure that all transportation touchpoints—such as docks, meeting points, and lounges—are clean, calm, and ready for guests.

• Collaborate in evaluating third-party transportation providers and assist with performance feedback and service recovery when needed

• Degree in Hospitality Management or High school diploma or G.E.D. equivalent. 

• Supervisory Experience: At least 1 year of supervisory experience and a minimum of 1–2 years of experience in guest transportation, concierge, front office, marine/aviation coordination, or similar hospitality role.

• Experience coordinating marine or aviation logistics (boat, yacht, seaplane, water taxi, etc.) is a strong advantage.

• Strong knowledge of Property Management Systems such as Opera, Microsoft Office and other scheduling tools. 

• Strong communication and organizational skills, with the ability to multitask and make decisions under pressure.

• Excellent problem-solving and guest service abilities. 

• Flexible and reliable, with availability to work overnight shifts, weekends, and holidays. 

• Fluency in English (both Oral and Written). Additional languages are a plus. 

• Physically able to assist with luggage and equipment up to 20 kg’s without assistance

What's in it for you...

• The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
• A competitive package and plenty of opportunity for development.
• Excellent discounts across the entire Ennismore family of brands.

Working at Our Habitas means being part of a purpose-driven movement. You will help shape stories that go beyond rooms and amenities, creating emotional experiences and connecting people through shared rituals, culture, and a sense of belonging.

If you believe in luxury that speaks to the soul, and want to build something meaningful in two of Middle East's most extraordinary destinations, we’d love to meet you.