Stewarding Supervisor

Fairmont Ajman is a beachfront 5-star hotel situated in Ajman, just 30 minutes away from the bustling metropolis of Dubai. Combining hospitality and elegance with a deep connection to our natural surrounds, Fairmont Ajman promises exceptional cultural, leisure and dining experiences in a truly spectacular setting. Featuring 252 guest rooms and suites complete with ample space and breathtaking views of the Arabian Gulf, Fairmont Ajman presents travelers with all the comforts of home, alongside world-class service.

• Participate in dishwashing, garbage removal, silver polishing, pot washing or any other stewarding area as necessary in accordance with department needs (based on staffing or business levels!)
• Ensure a safe and productive operation.
• Assure compliance with Ajman Health Department standards.
• Supervise and maintain the sanitation of kitchen, storerooms, and hallways, loading dock, Kitchen and Service equipment.
• Must assist in the training of all stewarding duties.
• Assist in maintaining and updating the stewarding communication board and communicate to colleagues when required
• Assist in maintaining that all colleagues are following the proper grooming standards
• Ensuring proper communication / handover  is done between shifts and between leaders using logbook, emails to ensure smooth operations.
• Check Banquet Event Orders(BEO) / Restaurant Event Orders (REO) – see what set ups are needed to be done on shifts for banquets and restaurants
• At start of shift – do a complete walkthrough of stewarding areas to observe the status of all areas
• Throughout the shift – continuously walk through all areas to ensure all outlets are replenished with cleaning supplies, Hygiene supplies and service equipment.
• Assist in re-assigning colleagues during shift to areas of need.
• Being responsible for answering Stewarding Phone and assisting all operations with requirements.
• Assist in controlling stocks for daily use in the department (cleaning products, mop heads, etc).
• Assist in controlling breakage and wastage
• Assist in maintaining cleanliness of all kitchens and Hear of the House (HOH) areas as well as ensuring all maintenance needs are looked after.
• Ensure all paper towel dispensers are full at all times throughout the shift.
• Conduct shift briefing when required. 
• Perform daily checks on staffing level, quality control, maintenance and Cleanliness
• Maintain regular attendance at department and operations meetings

• Previous experience in a Stewarding department preferred
• Strong interpersonal and problem solving abilities
• Computer literate in Microsoft Window applications preferred
• University/College degree in a related discipline an asset
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times