Senior Sales Manager

Novotel Kuala Lumpur City Centre

Hotel that makes every moment matter

Situated in the Golden Triangle of Kuala Lumpur, the hotel offers a convenient position between the PETRONAS Twin Towers and Bukit Bintang. Within a short stroll of less than five minutes, guests can easily reach the Kuala Lumpur Convention Centre and shopping destinations such as Pavilion Kuala Lumpur and Suria KLCC. With 302 rooms, all of which are smoke-free with various amenities including complimentary WIFI, 24-hour room service, built-in drinking water filtration, and an ergonomic working desk.

Culinary delights await at Food Exchange, where you can indulge in a diverse selection of international and local cuisine at this all-day dining restaurant. For socialising or refreshment, Gourmet Bar offers a range of alcoholic and non-alcoholic drinks. Guests staying on our premier floors or holding Accor Platinum and Diamond memberships enjoy exclusive access to Premier Lounge. Stay active with our outdoor swimming pool and fitness centre. Organise meetings and events in our six versatile ballrooms.

When in Kuala Lumpur, guests can explore a myriad of attractions located close to the hotel, including landmarks like Petronas Twin Towers, Aquaria KLCC, KL Tower, KL Forest Eco Park, Petaling Street (Chinatown), and numerous other captivating sights.

MAIN DUTIES AND RESPONSIBILITIES:  

• Builds business by identifying and selling prospects; maintaining relationships with corporate clients across
• Identifies business opportunities in Corporate & MICE segment by identifying prospects and evaluating their position in the industry; researching and analyzing sales options;
• Maintain an up to date account and contact database and special client needs in order to understand better the requirements of the clients;
• Pro-actively seeks knowledge of industry developments and use it to enhance the skill set;
• Prepare and deliver appropriate presentations on products and services;
• Participate on behalf of the company in exhibitions or conferences;
• Negotiate/close deals and handle complaints or objections

ESSENTIAL FUNCTIONS:                            

• Effective communication skills
• Being courteous, professional and persistent
• Strong negotiation and consultative sales skills
• Good time-management skills
• Hands on experience with sales tools such as CRM software
• Good problem-solving skills
• Working with business groups and events

• High school Diploma or University Degree
• Proven experience working as a Sales Manager or Senior Sales Manager
• Proficient in MS Office programmes
• Fluent level of English and Arabic language is a must
• Proven record of met quota 
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations