Security Manager

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

• Foster Raffles Values; Excellence, Respect, Integrity Caring
• Lead and guide Security team to provide best service to all team members
• Oversee the day-to-day management of the Security department
• Ensure overall Guest and Colleague safety through the implementation and review of hotel-wide security measures
• Supervise the work of Security staff from an outsourcing company
• Implement appropriate training methods to ensure that the entire Security team is familiar with the standards and can apply them
• Responsible for training all newly hired employees in fire safety and first aid
• Cooperate with other hotel security agencies and law enforcement agencies and investigate all security issues
• Act as a liaison within the community and policing forces to maintain awareness of current security issues
• Complete daily Security reports
• Perform lock audits as required and assist in maintaining key control
• Manage the departmental budget
• Balance operational, administrative and Colleague needs
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies, procedures and service standards
• Follow all safety policies

• Previous leadership experience in a similar role required
• Certification in CPR\ First Aid required
• University/College degree in a related discipline preferred
• Be knowledgeable in the use of all security equipment, i.e. radios, cameras, electronic lock systems and report any safety, security and/or fire hazards or violations
• Computer literate in Microsoft Windows applications required
• Must possess a professional presentation
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits