Room Sales Manager

A global luxury brand with hospitality at its heart, Raffles Hotels & Resorts encompasses 20 ultra luxury hotels and resorts in key international destinations, some with additional branded private residences. Four further hotel properties will open under the Raffles brand in 2024-25. Named after the pioneering British founder of Singapore, Sir Stamford Raffles, the Raffles brand is synonymous with the elegant British etiquette, effortless glamour and sophistication of an earlier era, while bringing a sensibility that is in tune with the lives of our well-travelled guests – at once a vibrant heart and a tranquil haven.

At Raffles our service style is warm, personalised and gracious, with a legendary spirit of generosity embodied by our signature Raffles Butlers. We have led the way in creating hotel interiors that are art museums in their own right; we are fertile ground for creativity in the culinary arts, attracting leading chefs; and we work with expert practitioners and specialist partners to create next-generation wellness experiences. We have always sought to preserve both cultural and natural heritage, employing historians, marine biologists and art curators within the properties, to underline an experience that is truly authentic.

At Raffles, visitors arrive as guests, leave as friends and return as family. Along the way they will discover a place to celebrate, adventure, exchange ideas and be inspired; and a new meaning of luxury that touches the emotions as elegantly as the Raffles name itself.

Raffles Jakarta is strategically located in the heart of the Kuningan district within Jakarta's Golden Triangle. It is an art-filled oasis that elegantly blends history, culture, and luxury. The hotel is more than just a place to stay; it's a meeting point for art and ideas, business and leisure, glamour and fashion. Connected to Lotte Shopping Avenue and the Ciputra Artpreneur Centre, home to The Hendra Gunawan Museum, and a 1,200-seat Broadway Musical Theatre, our location is ideal for both local and international guests, offering convenience and a wealth of cultural experiences. The hotel offers exceptional facilities, including the serene Raffles Spa, a tranquil outdoor pool, versatile meeting spaces, and a state-of-the-art fitness centre, providing luxury and comfort.

At Raffles Jakarta, we pride ourselves on our dedicated team, who excel in delivering exceptional service and attention to detail. Founded by Dr. (HC) Ir. Ciputra, our hotel brings the legacy of renowned Indonesian artist Hendra Gunawan to life through our magnificent interiors. We are deeply committed to sustainability and community engagement, striving to minimize our environmental impact and actively support the local community. By choosing Raffles Jakarta, you do not just work at a luxury hotel but also support a hotel that cares about the local community.

By joining our team, you will join a community that values excellence, creativity, and sustainability. Embark on a rewarding career journey with Raffles Jakarta and contribute to our art, history, and luxury legacy.

The Sales Manager involves in developing and implementing effective sales strategies, cultivating strong relationships with clients, and maximizing revenue through negotiated contracts and group bookings. Leveraging expertise in sales and market trends, the Sales Manager identifies new business opportunities, showcases the hotel's unique offerings, and ensures exceptional guest experiences. Effective leadership and collaboration with internal teams contribute to the hotel's financial success and solidify its reputation as a luxurious and highly sought-after destination for discerning travelers. 

1. Education: A bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field. 
2. Sales Experience: Extensive experience in sales, preferably in the luxury hospitality industry with a progressive sales experience. Proven track record of achieving sales targets and driving revenue growth.
3. Luxury Hospitality Knowledge: In-depth knowledge of the luxury hotel market, industry trends, and guest expectations is crucial. Familiarity with the operations, services, and amenities provided by luxury hotels, especially within the international chain, is highly desirable. 
4. Relationship Building and Networking: The Sales Manager must possess exceptional networking and relationship-building skills. Strong connections within the luxury travel industry, corporate sectors, and travel agencies.
5. Sales and Negotiation Skills: Proficiency in sales techniques, including prospecting, lead generation, and closing deals, is crucial. The Sales Manager should be adept at conducting sales presentations, negotiations, and contract management.
6. Analytical and Strategic Thinking: Strong analytical skills, including the ability to analyze market trends, sales data, and financial reports, are essential. The Sales Manager must possess strategic thinking capabilities to develop and implement effective sales strategies, identify revenue optimization opportunities, and make data-driven decisions. 
7. Communication and Interpersonal Skills: Excellent verbal and written communication skills are vital for effective interaction with clients, team members, and other hotel departments. The Sales Manager should be able to articulate the hotel's value proposition, build rapport with clients, and present ideas persuasively. 
8. Multilingual Skills: Proficiency in multiple languages is advantageous in catering to a diverse international clientele.