Reservations Ambassador

Your Fairmont Journey Starts Here:

Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.

Primary Responsibilities

• Maximize room bookings by delivering a pleasant and efficient reservations service.
• Ensure that reservations are dealt with effectively, while maximizing revenue.

People Management

• Work with internal/external representatives from different functions for executing the reservations.
• Provide effective support to the team to enable them to provide a range of effective and efficient services.
• Ensure that the team has been trained for all safety provisions.

Financial Management

• Identify optimal, cost effective use of the resources and educate the team on the same.
• Maintain and update corporate database, entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events.

Operational Management

• Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
• Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings
• Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.

Knowledge and Experience

• Bachelor’s Degree from a reputable hospitality school
• Fresher or Minimum 6 months to 1 year experience in similar capacity with proven records
• Prior experience working with Opera or a related system
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint

  Competencies

• Ability to accept responsibility;
• Self-confidence, motivation, drive and tenacity;
• Ability to enhance organizational performance;
• Ability to clearly delegate tasks and responsibilities;

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.