Reservations Agent

Join us at Accor, where life pulses with passion!​

We are thrilled to announce the upcoming opening of Levni Istanbul Hotel Handwritten Collection!

Situated along the captivating historical old city of Istanbul, the hotel offers a charming and stylish art-deco hotel experience. As with all Handwritten Collection properties, Levni Istanbul Hotel embodies the passion of its hosts through personalized touches and unique local experiences.

By working at the newly opening property of Levni Istanbul Hotel Handwritten Collection, a part of Accor Group, you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

Hospitality is a work of heart,​
Join us and become a Heartist®.

What you will be doing:

As our next Reservation Agent, you will be:

• Responsible for all reservations over the phone or internet, e-mail and handles all associated operations
• Increases and optimises room sales in line with the brand and hotel's sales policy
• In this role you ensure guests receive a warm welcome and assistance as requested in line with the Company standards.
• Follows up the administration of reservations very thoroughly, making check-in operations easier for the front desk team.
• Handles reservations by applying the various step-by-step processes defined by the brand.
• Enters reservation details precisely and correctly.
• Ensures that information is passed on to the people concerned.
• Confirms the reservation; takes care over written communications.
• Communicates and cooperates with the other hotel departments.