Raffles Butler

Raffles Udaipur opened in 2021, its ornamental gardens, tumbling fountains and stately Indo-Saracenic architecture describing a love story between India and the West. Set on a 21-acre private island rich with birdlife and exotic flora and fauna, this contemporary reimagining of a country mansion is the first Raffles hotel in India.

Just 20 minutes from the airport, Raffles Udaipur spans a private island and serene lakeshore. Begin your journey with a graceful boat ride, guided by migratory birds. Discover 137 rooms and suites, 10 dining experiences, two pools, wellness rituals, and the timeless care of the Raffles Butler.

What you will be doing:

• Coordinate with HK to pre-block rooms
• Verify that guests are pre-keyed and registered, depending on status
• Confirm signature services in advance of the stay
• Coordinate meet and greets with senior leaders if appropriate
• Prepare and share executive debriefs to all arrivals.
• Connect with guests at check-in and entourage the guests to their rooms.
• Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
• Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
• Knows room locations, types of rooms available, and room rates.
• Uses suggestive selling techniques to sell rooms and to promote other services of the hotel
• Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.
• Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange
• Process guest check-outs
• Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.

Your experience and skills include:

• Minimum 2 years of Butler experience from Luxury background
• Strong communication skiils
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team