Public Area Attendant

Novotel Queenstown Lakeside is looking for a reliable and detail-oriented Public Area Attendant to join our Housekeeping team. We are seeking a candidate who can commit long-term to the role and holds a long-term visa to work in New Zealand. This role plays a vital part in ensuring our hotel’s public spaces are clean, welcoming, and maintained to the highest standards for our guests. As a Public Area Attendant, you will be responsible for cleaning and maintaining all public and back-of-house areas of the hotel in line with Novotel brand standards, health and safety requirements, and company procedures. Shifts are from 7:30 AM to 3:00 PM, five days a week rotating roster, including weekends and public holidays.

• Clean and maintain all public and back-of-house areas, including lobbies, corridors, restrooms, spa, gym, restaurants, bars, conference rooms, laundry, and staff areas.

• Perform routine, deep, and special cleaning tasks using appropriate equipment and chemicals safely.

• Replenish consumables and handle guest laundry according to hotel procedures.

• Dispose of rubbish safely, report maintenance issues, faulty equipment, or hazards promptly.

• Follow procedures for lost property, key security, and guest safety.

• Comply with all health, safety, hygiene, and security standards.

• Assist with additional duties as required by Housekeeping department.

• Previous experience in housekeeping or cleaning will be advantageous (hotel experience preferred but not essential)

• High attention to detail and a strong work ethic

• Ability to work independently and as part of a team

• Physically fit and comfortable with manual work

• Reliable, punctual, and well-presented

• Strong understanding of health and safety practices

• Flexibility to work across a rotating roster, including weekends and public holidays.

Why work for Novotel, Queenstown?

• Staff meals provided while on shift

• Uniforms, washed and laundered daily.

• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!

• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide

• Accor's refer-a-friend bonus

• Accor's Parental Leave Scheme

• Access to our Employee Assistance Program

• Place of employment Novotel Queenstown Lakeside 6 Earl Street

• Guaranteed 30 hrs per week

Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.