- Vollzeit
- Festanstellung
- Einkauf
- ACCOR
__jobinformationwidget.freetext.LocationText__
Singapore
__jobinformationwidget.freetext.ExternalReference__
REF1770R
Procurement & Strategic Sourcing Director, ASPAC Customer Care and Regional Procurement Centers of Excellence, Luxury & Lifestyle - SINGAPORE
Region
Accor HQ
Accor is a global leader in the hospitality industry, renowned for operating a wide range of luxury, midscale, and economy hotels in over 100 countries. We are committed to creating unparalleled and unforgettable experiences for our guests. Our dedication to sustainability and responsible business practices underscores our goal of making a positive global impact.
This role will directly support Accor’s Luxury & Lifestyle Division, bringing together Accor’s luxury brands as well as the Group’s lifestyle entity, Ennismore, and covering 500+ hotels globally and 300+ new properties in development. This division focused on Luxury and Lifestyle is structured by brand around 4 pillars: Raffles & Orient Express, Fairmont, Sofitel & MGallery, and Ennismore. We are committed to strengthening the identities of these iconic brands, investing in top talents, selecting the best locations and offering unique and innovative experiences.
As the Procurement Director – ASPAC Customer Care and Regional Centers of Excellence based out of our Singapore offices and reporting to Executive Director, Lifestyle Brand Procurement Programs, you will play a pivotal role in shaping and building the procurement team’s capabilities and value proposition across this vibrant and fast growing region. Operating as part of Accor’s global Luxury & Lifestyle Procurement team, you will lead the deployment of Accor’s procurement solutions, act as Accor procurement ambassador to owners and operators, inform and educate hotel operations teams on Accor procurements total value proposition, and spearhead the development, deployment and management of multiple regional procurement teams aimed at improving hotels’ GOP (gross operating profit) margin. This role offers a distinct opportunity to influence the procurement domain and redefine the premium hospitality experience in this fast growing region.
Key Responsibilities:
- Hotel Operations Support: Collaborate with various departments within the hotels, such as purchasing, finance, and operations, to address their procurement-related questions and concerns.
- Contract Adoption and Compliance: Monitor hotel performance to ensure adoption of preferred supplier solutions. Manage supplier performance to ensure compliance with established contracts, service level agreements (SLAs), and quality standards. Escalate issues when necessary.
- Customer Satisfaction: Continuously assess the satisfaction of both internal and external customers, seeking feedback and making improvements to enhance the overall procurement experience.
- Development of Regional Procurement Teams: recruit, train, and lead regional procurement teams aimed at optimizing hotel spend through Strategic Sourcing methodology. This procurement activity must deliver a minimum 3:1 ROI towards participating hotels GOP
- Continuous Improvement: Identify opportunities to streamline procurement processes, enhance efficiency, and reduce costs. Collaborate with the procurement team to implement process improvements.
- Supplier Relationship Management: Foster positive relationships with suppliers and work to resolve conflicts or disputes in a professional and efficient manner. Nurture collaborative partnerships that benefit both parties.
- Training and Support: Provide training and support to internal stakeholders to ensure they understand and follow procurement procedures and best practices.
- Cross-Functional Collaboration: Collaborate with cross-functional teams, including finance, legal, and operations, to address procurement-related matters that require input from multiple departments.
- Budget Management: Assist with budget tracking and cost management to ensure that procurement activities align with the organization's financial goals.
- A bachelor's degree in a relevant field such as Business, Supply Chain Management, or a related discipline is typically required. A master's degree or relevant certification (e.g., CSCP, CPM, or CPIM) can be an advantage.
- A minimum of 8-10 years of experience in procurement, with at least 3-5 years in a leadership role. This experience should demonstrate a deep understanding of procurement processes, supplier management, and customer service within a procurement context.
- Proven experience in leading and managing a team. This includes hiring, training, performance evaluation, and fostering a culture of collaboration and continuous improvement.
- A strong background in managing supplier relationships, negotiating contracts, and ensuring contract compliance. This includes experience in resolving issues with suppliers in a professional and efficient manner.
- Expertise in customer care or supplier relations, including a track record of delivering high levels of customer satisfaction, handling inquiries, and resolving issues effectively.
- Proficiency in procurement software and tools for order management, data analysis, and reporting. Familiarity with procurement software and enterprise resource planning (ERP) systems is crucial.
- Strong analytical and reporting skills to assess procurement performance, track key metrics, and identify areas for improvement.
- Exceptional verbal and written communication skills to interact with both internal stakeholders and suppliers effectively. The ability to convey complex procurement concepts in a clear and understandable manner is essential.
- Strong problem-solving skills to identify issues, analyze root causes, and implement solutions. The Director should be adept at finding innovative ways to address challenges.
- Excellent negotiation skills for managing supplier relationships, contract negotiations, and resolving conflicts.
- Strong leadership and team management skills to lead, motivate, and develop a team of procurement professionals.
- The ability to collaborate with various departments, including procurement, finance, legal, and operations, to address complex procurement-related matters that require input from multiple areas.
- Experience in budget tracking and cost management to ensure that procurement activities align with the organization's financial goals.
- A focus on continuous improvement, seeking opportunities to streamline processes, enhance efficiency, and reduce costs.
- A demonstrated commitment to Accor’s ESG principles.
- Eligibility to live and work in Singapore.
- Up to 40% travel in the region and internationally may be required.
How to Apply: If you are a dynamic leader with a passion for procurement and a commitment to excellence, we invite you to join our team at Accor. To apply, please submit your resume and a cover letter detailing your relevant experience and your unique approach to elevating procurement and building best in class teams.
Accor is committed to diversity and is an equal opportunity employer. We welcome applications from individuals of all backgrounds and experiences. Join us in redefining premium hospitality and elevating the guest experience in the heart of Singapore.
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern.
Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können.
Ähnliche Jobs
Gehalt
Ort
Mövenpick Aswan, Aswan, Egypt
Experience Level
Director
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Egypt
Job-Kategorie
Vertrieb und Marketing
Beschreibung
This is a unique opportunity to take a product which is already something to be proud of, and drive it forward in creative and industry leading ways.A dual property role, our Director of Revenue execu
Referenz
18c987f9-e89a-40fd-9610-4246b7bac5c4
Verfallsdatum
01/01/0001
Gehalt
Ort
Mövenpick Aswan, Aswan, Egypt
Experience Level
Director
Zeitplan der Arbeit
Vollzeit
Marken
MOVENPICK
Job-Typ
Festanstellung
Locations
Egypt
Job-Kategorie
Rooms
Beschreibung
DUTIES AND RESPONSIBILITIES MANAGE THE DAILY GUEST SERVICES OPERATIONS: CONCIERGE, BELL SERVICE, DOOR SERVICE, PARKING VALET, NIGHT RUNNERSLeading the direction and supervision of all Guest Services d
Referenz
ed118c23-c045-4483-829a-5528883cb0c7
Verfallsdatum
01/01/0001
Gehalt
Ort
Pullman Maldives All-Inclusive Resort, Pullman Maamutaa, Maldives
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Maldives
Job-Kategorie
Food & Beverage
Beschreibung
F&B AttendantAs a F&B Attendant, you are responsible for :Ensure guest satisfaction.Maintain complete knowledge & deliver of all F&B services in accordance to hotel brand standards.Upsell and promote
Referenz
eb0c5565-86a9-4d05-8938-d5fc6a23eebc
Verfallsdatum
01/01/0001
Gehalt
Ort
Pullman Maldives All-Inclusive Resort, Pullman Maamutaa & Mercure Kooddoo, Maldives
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Maldives
Job-Kategorie
Vertrieb und Marketing
Beschreibung
Cluster Reservation AgentAs a Cluster Reservation Agent, you are responsible for :Ensure guest reservation is in order for a flawless guest experience.Arrange itinerary, visas and activities for leisu
Referenz
2c2546c3-49da-4458-9b0e-dc44cba5b2b0
Verfallsdatum
01/01/0001
Gehalt
Ort
ibis Styles Mysuru, Mysuru, India
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
IBIS STYLES
Job-Typ
Festanstellung
Locations
Mysuru
Job-Kategorie
Culinary
Beschreibung
We are seeking a talented and passionate Commis 1 specializing in South Indian cuisine to join our culinary team in Mysuru, India. As a Commis 1, you will play a crucial role in supporting our kitchen
Referenz
2d44c870-4009-4d6c-a099-1801dc018b50
Verfallsdatum
01/01/0001
Gehalt
Ort
ibis Styles Mysuru, Mysuru, India
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
IBIS STYLES
Job-Typ
Festanstellung
Locations
Mysuru
Job-Kategorie
Culinary
Beschreibung
We are seeking a talented and passionate Commis 1- Tandoor Cuisine to join our culinary team in Mysuru, India. As a key member of our kitchen staff, you will specialize in tandoor cooking techniques a
Referenz
8b708bf5-b2ce-4fea-a3e2-d9e871fe6b2a
Verfallsdatum
01/01/0001
Gehalt
Ort
ibis Styles Mysuru, Mysuru, India
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
IBIS STYLES
Job-Typ
Festanstellung
Locations
Mysuru
Job-Kategorie
Culinary
Beschreibung
We are seeking a talented and passionate Commis 1 - Continental to join our culinary team in Mysuru, India. As a key member of our kitchen staff, you will assist in the preparation and presentation of
Referenz
3c8906dc-a43b-406e-87b9-2a6d025a5e71
Verfallsdatum
01/01/0001
Gehalt
Ort
ibis Styles Mysuru, Mysuru, India
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
IBIS STYLES
Job-Typ
Festanstellung
Locations
Mysuru
Job-Kategorie
Culinary
Beschreibung
We are seeking a talented and passionate Chef De Partie specializing in Indian Cuisine to join our culinary team in Mysuru, India. As a key member of our kitchen staff, you will be responsible for pre
Referenz
6a1254c1-5896-418c-83f9-642b39ffba2f
Verfallsdatum
01/01/0001
Gehalt
Ort
Novotel Mumbai Juhu Beach, Mumbai, India
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Mumbai
Job-Kategorie
Finanzen
Beschreibung
Main Duties:Administration: To discharge the duties effectively and efficiently.Customer Service: Responsible for efficient liasoning with internal customers like other operational department and supp
Referenz
33ce8284-12c3-4d67-b82b-a7e96ed2d418
Verfallsdatum
01/01/0001
Gehalt
Ort
ibis Styles Mysuru, Mysuru, India
Experience Level
Executive
Zeitplan der Arbeit
Vollzeit
Marken
IBIS STYLES
Job-Typ
Festanstellung
Locations
Mysuru
Job-Kategorie
Food & Beverage
Beschreibung
We are seeking a dynamic and customer-focused F&B Executive to join our team in Mysuru, India. As an F&B Executive, you will play a crucial role in ensuring exceptional dining experiences for our gues
Referenz
1f40ee63-11bc-4d13-8d45-8b465abfb597
Verfallsdatum
01/01/0001