Porter

About Novotel Surfers Paradise…

Novotel Surfers Paradise is located in the heart of Surfers Paradise, with excellent shopping, entertainment & nightlife areas all close by. The hotel features 408 well-appointed rooms, along with a variety of dining options including: The Restaurant, Blvd Cafe and Bar, pool bar and in-room dining.  We offer a relaxed, family friendly environment. For those wanting to unwind we offer a heated outdoor swimming pool, tennis courts, basketball & netball court, BBQ area, gym and kids’ corner. For our conferencing & events guests we have 6 modern function rooms available, accommodating up to 500 delegates.

#BELIMITLESS #workyourway

Our Front Office team is responsible for providing first impressions to our guests, and as a Porter, your key responsibilities will include:

• Welcoming guests
• Carrying luggage
• Escorting guests to their rooms
• Explaining hotel facilities
• Maintaining the cleanliness standards of the Hotel entrance
• Delivering amenities and other items to guest rooms
• Providing tourism information including dining and entertainment recommendations
• Promoting the Accor Live Limitless Loyalty Program
• Ability to work a flexible 7-day roster including AM and PM shifts.

You will also be well-presented with a positive and professional attitude and have a passion for hotel operations and providing exceptional customer service.

The successful candidate will have previous experience in a similar role plus:

• Ability to lift sometimes heavy luggage
• Ability to work unsupervised
• Ability to provide prompt and efficient service including upselling advantageous
• Time management skills with the ability to multi-task
• Responsible Service of Alcohol
• Must have Full Australian working rights

So, when will you be joining us?

The Novotel brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:
• Ongoing career and professional development opportunities
• A rewarding work environment
• Global discounts on hotel accommodation & Food and Beverage

What’s in it for you?

• Uniform provided 
• Paid birthday leave after six months
• Free staff meals during shift
• Generous ACCOR perks including discounted accommodation and restaurant’s
• A collaborative, vibrant culture
• Professional development opportunities
• ACCOR Career Milestone celebrations
• A reward and recognition program

What are you waiting for?  APPLY NOW!