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Rixos Al Mairid Ras Al Khaimah, Ras Al-Khaimah, United Arab Emirates

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REF40251Y

Order Taker

Region

Luxury & Lifestyle


Job Description

- Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly.
- Attends all meetings and briefing sessions to maintain open communication within the assigned team.
- Knows all menus and ongoing promotions in the outlet by heart and gives recommendations to guests upon request.
- To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
- Refers guest complaints directly to the immediate person in-charge / Room Service Manager.
- Assures the well-being of all guests by maintaining a close and friendly, yet discrete contact.
- Observes the cleanliness and maintenance of the assigned Room Service area and operating equipment.
- Works (hands on) with the team to prepare the daily service mise en place.
- Takes reservations for other outlets during break times, if the situation requires.
- Performs cashier duties, if the situation calls for.
- To report any equipment failures/problems to the Maintenance Department.


Qualifications

Your experience and skills include:

- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Experience in the field is a strong asset

Physical Aspects of Position (include but are not limited to):

- Constant standing and walking throughout shift
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps
 

Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern. 

Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können. 

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