On-Call Banquet Captain

Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you in maintaining your well-being too, so that you can live life to the fullest.

When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits in which that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…)

Discover more, at careers.accor.com 

Step into the spotlight as our on-call Banquet Captain and be the conductor of unforgettable events, where your passion for service transforms ordinary moments into extraordinary celebrations. As the  Banquet Captain, you will lead with precision, grace, and an unwavering commitment to creating lasting memories.

• Maintain good rapport with clients

• Coordinate the delivery of requested equipment and food for meeting rooms with other departments

• Oversee set up, and implementation of resort special events

• Coordinate with Food & Beverage outlining all needs for events

• Attend all functions, managing staff for the event, overseeing smooth implementation

• Maintain complete knowledge of the daily scheduled group functions, times, locations, amount of people; location of all Hotel function space and names of rooms; all styles of meeting and banquet room settings.

• Communicate changes to banquet staff.

• Set up rooms and function areas with designated tables, chairs, staging, dance floor, flipcharts, easels, blackboards, and other equipment as specified by group requirements and in accordance with departmental standards.

• Coordinate with the Event Management and Sales team on the set up of table linens, skirting and tabletop items (water pitchers, ashtrays, glasses, and so forth) as specified by group and in accordance with departmental standards. Assist with the setup of routine audio/visual equipment, such as LCD projectors and screens

• Breakdown function areas as scheduled in accordance with departmental procedures.

• Coordinate deep cleaning of event spaces with the housekeeping and food and beverage teams

• Inspect set rooms for cleanliness and agreement to group requirements; rectify any deficiencies.

• Inspect cleanliness and working condition of all equipment and supplies to be set up in function area; rectify any deficiencies.

• Maintain complete knowledge of all Departmental/Hotel policies and procedures including safety guidelines.

• Use correct cleaning chemicals for designated items/surfaces, according to Occupational Safety and Health Administration regulations and hotel requirements.

• Perform other duties as assigned, including assisting other departments on an as-needed basis

• Experience at a luxury hospitality property

• High school Diploma or equivalent education, Bachelor's Degree preferred

• Must be of minimum age to serve alcohol.

• Superior professional appearance and manner, good character to work in a fast-paced team.

• Ability to work a flexible schedule, including weekends and holidays, according to department needs.

• Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.

Confidentiality: All your information will be kept confidential according to EEO guidelines.

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Pay: $17.00 per hour, plus tips

Schedule: On-call