Manager – Revenue Excellence Center

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

ABOUT THE ROLE

• Lead a team of up to 10 team leads and onboarding & support specialists in Bangkok, overseeing daily operations to ensure the successful deployment and usage of Revenue Management Systems.
• Cultivate a supportive and client-focused atmosphere by guiding and supporting the team, meeting deployment targets, and adhering to SLAs.
• Collaborate with other departments and external vendors to provide outstanding support and enhance revenue management processes, leveraging expertise in RMS, CRS, and PMS, and demonstrating strong leadership and organizational skills.

YOUR SKILLS & EXPERIENCES

• 6-10+ years of experience in revenue management within the hospitality industry, including team management experience. Proven expertise as a "super-user" of Revenue Management Systems, with a strong working knowledge of PMS, CRS, Channel Management, and other hotel systems.
• Ability to autonomously work in high-pressure situations, effectively drive team performance and growth, and foster a positive team environment. Good organizational and time management skills, with strong prioritization, delegation, and decision-making abilities.
• Excellent verbal and written communication skills in English, with proficiency in a second language (French, Mandarin, Spanish, Portuguese, etc.) considered a plus. Passionate about helping leading hotels capitalize on revenue management opportunities.

What is in it for you:

• Employee benefit card offering discounted rates in Accor Hotels worldwide including dining and spa services.
• Develop your talent through learning programs by Accor Academy including online courses, workshops and leadership development programs.
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.
• World class organization that offers variable career opportunities and development.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.