In-Room Dining Team Leader

2 New Restaurants & Bars in CBD - Opening September!!

Be part of Sydney’s most exciting hospitality openings, located in one of Australia’s iconic hotels. Sydney Sofitel Wentworth is undergoing a multi million dollar renovation, and is partnering with House Made Hospitality (the team behind Lana, Grana, Promenade & Martinez) - a Sydney-based and globally inspired hospitality group, to provide the best hotel food and beverage offering in the country.

This is a unique opportunity to be a part of two successful brands combined. This provides multiple avenues for career development and growth, whilst also enjoying dual company perks and benefits.

About the Venues:

Tilda - A relaxed Australian seafood grill restaurant

Bar Tilda - A glamorous, 1960s inspired cocktail bar

Delta Rue - A fun, vibrant Vietnamese-French restaurant

Wentworth Bar - A lush, rooftop terrace bar.

As our In-Room Dining Team Leader, you will be responsible for coordinating and managing our in-room dining service, while maximizing profitability and meeting customer’s needs. You will report to the Director of Restaurants and Bars. 

You will be responsible for:

• Taking accountability and effectively managing the In Room Dining in conjunction with the Restaurant Leader.
• Being knowledgeable of and operating within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
• Maintaining currency of RSA certification, amendments and updates and adhere to RSA principles.
• To assist in the reaching of financial goals for the Food and Beverage department.
• Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations.
• Preparing weekly rosters and consistently monitoring labour costs to remain within financial budget.
• Implementing new company policies and procedures by developing plans and instructing staff.
• Identify and delegate responsibilities to Team Leaders and staff to ensure objectives are met and excellent service is consistently achieved.
• Provide direction to shift leaders, and staff to achieve restaurant goals.
• To ensure that the Restaurant and In Room Dinning areas are maintained to a high standard cleanliness.
• Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement.
• Provide coaching and feedback to managers and staff and assess performance on and ongoing basis.
• Maintain a good working relationship with the kitchen team and other departments.

• Have the attitude and willingness to undertake further development with Sofitel and House Made Hospitality. 

• "Is there for others”

• Takes personal responsibility

• Is a good person

• Drives to improve

• Brings positive energy

The best part about working for Sofitel Sydney Wentworth & House Made Hospitality 

• Generous group discounts from both partners from day 1

• Daily delicious team meals

• Strong professional development & career progression

• Working with and learning from some of the industry’s best of the best.

• A positive and caring culture.