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Sofitel Sydney Wentworth, Sydney, Australia

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REF41237K

In-Room Dining Team Leader

Region

Luxury & Lifestyle


Company Description

2 New Restaurants & Bars in CBD - Opening September!!

Be part of Sydney’s most exciting hospitality openings, located in one of Australia’s iconic hotels. Sydney Sofitel Wentworth is undergoing a multi million dollar renovation, and is partnering with House Made Hospitality (the team behind Lana, Grana, Promenade & Martinez) - a Sydney-based and globally inspired hospitality group, to provide the best hotel food and beverage offering in the country.

This is a unique opportunity to be a part of two successful brands combined. This provides multiple avenues for career development and growth, whilst also enjoying dual company perks and benefits.

About the Venues:

Tilda - A relaxed Australian seafood grill restaurant

Bar Tilda - A glamorous, 1960s inspired cocktail bar

Delta Rue - A fun, vibrant Vietnamese-French restaurant

Wentworth Bar - A lush, rooftop terrace bar.


Job Description

As our In-Room Dining Team Leader, you will be responsible for coordinating and managing our in-room dining service, while maximizing profitability and meeting customer’s needs. You will report to the Director of Restaurants and Bars. 

You will be responsible for:

  • Taking accountability and effectively managing the In Room Dining in conjunction with the Restaurant Leader.
  • Being knowledgeable of and operating within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
  • Maintaining currency of RSA certification, amendments and updates and adhere to RSA principles.
  • To assist in the reaching of financial goals for the Food and Beverage department.
  • Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations.
  • Preparing weekly rosters and consistently monitoring labour costs to remain within financial budget.
  • Implementing new company policies and procedures by developing plans and instructing staff.
  • Identify and delegate responsibilities to Team Leaders and staff to ensure objectives are met and excellent service is consistently achieved.
  • Provide direction to shift leaders, and staff to achieve restaurant goals.
  • To ensure that the Restaurant and In Room Dinning areas are maintained to a high standard cleanliness.
  • Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement.
  • Provide coaching and feedback to managers and staff and assess performance on and ongoing basis.
  • Maintain a good working relationship with the kitchen team and other departments.

Qualifications

  • Have the attitude and willingness to undertake further development with Sofitel and House Made Hospitality. 
  • "Is there for others”

  • Takes personal responsibility

  • Is a good person

  • Drives to improve

  • Brings positive energy


Additional Information

The best part about working for Sofitel Sydney Wentworth & House Made Hospitality 

  • Generous group discounts from both partners from day 1

  • Daily delicious team meals

  • Strong professional development & career progression

  • Working with and learning from some of the industry’s best of the best.

  • A positive and caring culture.

Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern. 

Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können. 

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