HR Coordinator

Department: Human Resources
Location: Mercure Ibis London Earls Court
Job Type: Full-time / 40 hours per week / Entry-Level

Salary: £29,120.00 per annum 

The Mercure London Earls Court hotel is a newly renovated property in Southwest London. The property is a large conferencing & group hotel comprising a total of 508 keys, across two distinct brands within Accor, Ibis & Mercure. As the property is a combo there are 226 Ibis rooms & 282 Mercure rooms. The London Suite is the main ballroom for all types of events. The London Suite is extremely versatile and plays a pivotal role in the property’s overall performance. The London Suite is divisible into nine separate meeting rooms, which when combined can be one of the largest pillar free spaces in London for events up to 1200 guests. The F & B outlets in the property have been created by PARIS SOCIETY. The F & B space named Barnaby’s, is perfect for social events and either the Barnaby’s Kitchen or Barnaby’s Lounge Bar can be semi or completely privatised for groups, events or additional catering / meeting space for larger residential bookings/functions.

Key Responsibilities:

1. HR Administration

• Provide general support for HR systems access
• Maintain and update trackers, including:
  • New starters and leavers
  • Visa and passport expiration dates
  • Bradford Factor absence tracking
• Assist with induction and on boarding processes:
  • Ensure all sensitive records are securely saved in their personal folders
  • Support with hotel show rounds
  • Collect references
  • Prepare and distribute welcome bags and uniforms
• Take accurate minutes during interviews and HR-related meetings

2. Mandatory Training Coordination

• Send reminders to all departments regarding online mandatory training; webinars & face-to-face internal and external training, some examples:
  • Health & Safety
  • Fire Safety
  • Food Allergen Awareness
  • Accor course and training
  • Support employees with password resets or login issues for training platforms

3. Employee Well-being & Engagement

• Send birthday reminders to Heads of Departments (HODs)
• Assist in organising small celebrations, recognition activities, or team events
• Support employees with Accor staff benefits, for instance, but not only:
  • Booking Free Bonus Breaks for the team
  • Accessing eye care vouchers
  • Cycle to Work scheme guidance

What We’re Looking For:

• Open-minded and enthusiastic attitude
• Strong team player with willingness to support across departments
• Excellent communication and minute-taking skills
• Ability to handle confidential information with discretion
• Committed to promoting diversity, inclusion, and a gossip-free culture
• Strong organisational and time-management abilities

NOTE: The Company reserves the right to amend this job description from time to time to accommodate the requirements of the business and the evolving nature of the role.

WHAT IS IN FOR YOU

• Employee benefit card offering discounted rates at Accor worldwide
• Free meal breaks on duty
• Complimentary stays in UK and North Ireland
• Friends & Family discounts
• 50% food discounts in our restaurants
• Pension Scheme
• Health Insurance
• Eye Test Vouchers
• Staff Uniforms Provided
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Candidates must have the right to work in the UK