Houseperson

Embark on a journey of luxury and excellence with Sydney’s iconic first international 5-star hotel! Discover the perfect blend of classic European style and Sofitel Luxury, with 436 beautifully appointed rooms and suites, modern meeting and event spaces, contemporary cuisine with a French twist, and our executive Club lounge - Club Millésime.

Following the successful relaunch and transformation of Sydney’s iconic landmark, we are setting a new benchmark for excellence.

Why Sofitel Sydney Wentworth?

• Prime location in the heart of Sydney’s CBD, with easy access to all public transport options.
• Opportunity to work within a 5-star luxury property.
• Laundered uniform provided for your convenience.
• $5 lunch buffet and discounted parking
• Enjoy exclusive worldwide benefits on accommodation, dining, and lifestyle services in over 100 countries with Accor Hotels and our partners.
• Progressive leave policies including birthday leave and 12 weeks parental leave.
• Learn and grow with industry experts, with plenty of development opportunities.

Join our Housekeeping team as a Houseperson, helping keep our hotel running smoothly by supporting daily operations, maintaining clean work areas, and assisting with hands-on tasks. Our Houseperson will:

• Support the Housekeeping team by helping maintain clean, tidy pantries and back-of-house areas.
• Assist Room Attendants with lifting and setting up items such as beds, cots, rollaway beds, and furniture.
• Keep pantries, store rooms clean and well organised.
• Ensure trolleys, linen cages, trays, and waste areas are kept clear and orderly.
• Provide extra support to housekeeping operations during busy periods and high occupancy.
• Make sure housekeeping equipment is clean, in good working order, and stored correctly.
• Help maintain neat and organised pantries, trolleys, and store rooms.
• Use chemicals and linen responsibly, and report any damage, faults, or shortages promptly.

You’re a warm professional, guest-focused, and detail-driven, with a genuine passion for service excellence. You will:

• Provide warm, polished, and attentive service that exceeds guest expectations.
• Handle keys and equipment with the utmost care, security, and professionalism.
• Maintain strict adherence to guest privacy and confidentiality at all times.
• Follow all Work Health & Safety (WHS) policies, safe work practices, and correct manual handling techniques.
• Wear required PPE and promptly report any hazards, incidents, or equipment concerns.
• Participate in WHS training, emergency response procedures, and fire evacuations.
• Attend & participate departmental briefings and meetings.
• Communicate clearly and professionally with supervisors and colleagues to ensure seamless operations.

If you’re passionate about hospitality, service excellence, and innovation, we want to hear from you!

Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. 

Please note that full working rights in Australia are required for this role.