Housekeeping Supervisor

Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub.  Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.

What Is In It For You: 

• Competitive salary and flexible benefit plans
• Opportunity for commissions
• Employee rates at Luxe Accor properties in North and Central America
• Learning programs through our Academies
• Opportunity to develop your talent and grow within our property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities like Planet21 and Employee Wellbeing initiatives

Summary of Responsibilities:  

Reporting to the Director, Housekeeping, responsibilities and essential job functions include but are not limited to the following:  

• Consistently offers professional, engaging and friendly service  

• Inspect all rooms assigned to room attendants in his/her section of the hotel on a daily basis. 

• Notify Room attendant of any deficiencies found in the room and note on the attendants board.   

• Check appearance of all employees to ensure compliance with Fairmont standards of appearance. 

• Submit maintenance reports/requests to Royal Service. 

• Confer with front office regarding information about discrepant rooms via phone or in person. 

• Physically checks discrepant rooms to ascertain status. 

• Inspect room attendants’ carts/signs board in the morning and the afternoon. 

• Builds strong rapport with support departments 

• Other duties as assigned 

Qualifications:  

• Previous experience is an asset 

• Must have PM availability 

• Minimum 2 years' experience in a housekeeping role. 

• Proven ability to guide and coach team members 

• An operational knowledge Microsoft Office suite (Word, Excel, PowerPoint) 

• Leadership, written/verbal communication, coaching and interpersonal skills 

• Strong guest service orientation 

• Able to balance a variety of conflicting priorities while providing guest service 

Physical Aspects of Position (include but are not limited to):

• Constant walking and standing during shift
• May occasionally exert up to 25 pounds lift, carry, push, or pull objects

Visa Requirements: Must have proof of valid U.S. work authorization.

Our Commitment to Diversity & Inclusion

Fairmont Pittsburgh is an equal opportunity employer.  We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS