- Vollzeit
- Festanstellung
- RAFFLES
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
Raffles Doha, Doha, Qatar
__jobinformationwidget.freetext.ExternalReference__
REF32051V
Hostess
Region
Luxury & Lifestyle
#BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
Scope and Objectives
This position is concerned with maintaining the highest level of attentive service to all guests and constantly projecting warmth and friendliness. Maintaining dining reservation using dining reservation system and updating patrons’ preferences & history.
Key Deliverables and Responsibilities
Ensure correct grooming standards are followed at all times
Exceed guest satisfaction by knowing preferences and update profiles
Attending to phone queries or reservations.
Attending to walk ins.
Following up restaurants financial, LQA, TrustYou and Forbes targets on a daily basis
Anticipate and service of guests' requirements at all times
Following up daily financial targets of area/division
Use opening and closing checklist to ensure smooth opening and closing of the venue
Communicating reservations needs and special requests to the Managers
Coordinating reservation with Dining Reservation Department & other Hostesses.
Managing the log book
Handling seating cards to enable guest recognition.
Maintaining guest history.
Assisting guests to their tables.
Seating of guests.
Upkeep of the menus in an impeccable manner ensuring there is no spelling nor grammatical mistakes and free of marks
To coordinate and assist in service according to service standards.
To ensure a very high standard of service is held and maintain at all times.
To communicate with Head Hostess, Supervisors, Restaurant Assistant Manager and Restaurant General Manager of all issues concerning the outlet.
To be aware of Hotel standards & policies.
To feel empowered and accountable within the work place
Keep manager on duty updated of any guest feedback so they can update the Glitch Report
Maintains the HACCP & FIFO standards as required by the regional governing body
Follow Hotel Evacuation Policy in case of an Emergency
Attend all necessary briefings and training sessions as instructed by the Manager
Handle financial procedures according to guidelines set by the finance department
Identify potential problems and anticipate guest needs, ask for assistance before service breakdown occurs
Perform any duties and special projects as requested by management whether in your own department or any other department in the hotel
All issues and negative guest feedbacks needs to be properly reported on glitch system
Follow care program at all times, and report issues through the system to maintenance
To carry out any other reasonable duties and responsibilities as assigned.
Personal Attributes
Motivator & role model
Positive attitude and well spoken
Result driven
Displays initiative
Commitment to professional values
Team creator
Customer / people oriented
Creative / open-minded
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern.
Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können.
Ähnliche Jobs
Gehalt
Ort
, Doha, Qatar
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Doha
Job-Kategorie
Food & Beverage
Beschreibung
What you will be doing: Assist and oversee the day-to-day operations of the Food & Beverage teamSupervise and monitor team members with true leadership ability that motivates the entire teamEnsure all
Referenz
28bcc2ef-b6f3-45d6-be34-12dcf8d5995a
Verfallsdatum
01/01/0001
Gehalt
Ort
, Doha, Qatar
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
PULLMAN
Job-Typ
Festanstellung
Locations
Doha
Job-Kategorie
Culinary
Beschreibung
What you will be doing:To have a full working knowledge of Qatar's hygiene and occupational health & safety regulations, according to Qatar Municipality standards.To possess the HACCP certification an
Referenz
064ba563-9b94-403e-abbb-9f6dc2b08c28
Verfallsdatum
01/01/0001
Gehalt
Ort
Sofitel Bahrain Zallaq Thalassa sea & spa, Manama, Bahrain
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
SOFITEL
Job-Typ
Festanstellung
Locations
Manama
Job-Kategorie
Culinary
Beschreibung
Job DescriptionCommis 1 /2 Do you have an appetite for career progression and ready to take your culinary skills to a world-class platform? Take your career to a whole new level with us and join our
Referenz
4eef0e91-551d-474e-91a2-2fb669ec3dc7
Verfallsdatum
01/01/0001
Gehalt
Ort
ibis Chennai City Centre, Chennai, India
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
IBIS
Job-Typ
Festanstellung
Locations
Chennai
Job-Kategorie
Talent & Culture / HR
Beschreibung
Its a Cluster role which handles both T&C operation of ibis Chennai City Centre & ibis Chennai SipcotPrime Function:To plan, manage, control, coordinate and participate in personnel activities of all
Referenz
a5013a18-2449-46b6-a1fa-57bccdd98584
Verfallsdatum
01/01/0001
Gehalt
Ort
Hawar Resort By Mantis, Hawar Islands, Bahrain
Experience Level
Director
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Hawar Islands
Job-Kategorie
Vertrieb und Marketing
Beschreibung
As the Assistant Director of Sales & Marketing at Hawar Resort by Mantis, you will support the Director in overseeing all sales and marketing strategies to drive revenue, brand positioning, and market
Referenz
c5b03a8a-6c95-4e5f-8ca3-ab6a88076e2d
Verfallsdatum
01/01/0001
Gehalt
Ort
Hawar Resort By Mantis, Hawar Islands, Bahrain
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Hawar Islands
Job-Kategorie
Vertrieb und Marketing
Beschreibung
Sales & Marketing CoordinatorThe Sales & Marketing Executive is responsible for delivering professional and friendly service to both internal and external customers, handling inquiries, scheduling app
Referenz
b275d3ec-3f91-4803-b822-b10ece4a4657
Verfallsdatum
01/01/0001
Gehalt
Ort
ibis Jeddah Malik Road, Jeddah, Saudi Arabia
Experience Level
Executive
Zeitplan der Arbeit
Vollzeit
Marken
IBIS
Job-Typ
Festanstellung
Locations
Jeddah
Job-Kategorie
Rooms
Beschreibung
The Front Office Manager is responsible for all aspects of guest service and guest satisfaction that is generated and maintained by daily operations of the front office, including, but not limited to
Referenz
cf988fe2-a358-4158-8802-b30789e99919
Verfallsdatum
01/01/0001
Gehalt
Ort
Rixos Gulf Hotel Doha, Doha, Qatar
Experience Level
Not Applicable
Zeitplan der Arbeit
Vollzeit
Marken
RIXOS
Job-Typ
Festanstellung
Locations
Doha
Job-Kategorie
Wellness und Erholung
Beschreibung
Performs all supervisory functions for the Kids Club Staff according to company policies and procedures including, hiring qualified Kids Club Attendants, training, performance.Assist with performance
Referenz
c6a0b020-a155-401d-b839-41818640a6bf
Verfallsdatum
01/01/0001
Gehalt
Ort
Alwadi Hotel Doha - MGallery, Doha, Qatar
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
M GALLERY
Job-Typ
Festanstellung
Locations
Doha
Job-Kategorie
Engineering & Wartung
Beschreibung
Are you passionate about creating beautiful, functional spaces with your craftsmanship? At MGallery, we’re looking for a talented Carpenter to bring your skills and creativity to our hotel, ensuring o
Referenz
6ad878cb-8d0e-47b0-bfcc-0da4154190e7
Verfallsdatum
01/01/0001
Gehalt
Ort
Rixos Gulf Hotel Doha, Doha, Qatar
Experience Level
Executive
Zeitplan der Arbeit
Vollzeit
Marken
RIXOS
Job-Typ
Festanstellung
Locations
Doha
Job-Kategorie
Engineering & Wartung
Beschreibung
Job Purpose:Under the guidance of the Director of Engineering / Engineering Supervisor or designate, to maintain equipment and building in high standard and to ensure that the hotel gives the illusio
Referenz
283a0295-27a2-432c-a28e-8e47562b4987
Verfallsdatum
01/01/0001