Head Houseperson

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure! 

We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Head Houseperson. 

At Fairmont Jasper Park Lodge, an exceptional guest experience begins even before check-in and extends throughout every stay. As a Housekeeping Head Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest rooms are well equipped and welcoming – and our guests feel valued. 

What you will be doing:

Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:   

• Assist in all daily duties of the Housekeeping Department 
• Provide daily supervision of housekeeping housepersons 
• Provide on-going training and support to the housekeeping housepersons 
• Coordinate with Housekeeping Leadership team in regards to scheduling, task assignments, and projects  
• Perform monthly inventory and daily control of housekeeping equipment and furniture 
• Ensure execution of daily task sheets by all housepersons in an effective and productive manner 
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.   
• Other duties as assigned  

Your experience and skills include:

• Minimum 1 year supervisory experience required 
• Previous housekeeping experience is an asset 
• Must possess a valid Alberta Class 5 Driver’s License

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.    

About the Application Process:  At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.  

Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,   

• Starting rate of Pay: $22.83 per hour   
• Subsidized staff accommodation assistance provided
• One complimentary meal per shift in our staff cafeteria  
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide  
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)  
• Comprehensive wellness platform for employee mental health and wellbeing support  
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course  
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events  
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,700 properties with Accor  

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com  to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort! 

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com   

Want to learn more about this opportunity? View the complete job description by clicking this link: Housekeeping - Head Houseperson.pdf 

AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.