- Vollzeit
- Festanstellung
- IBIS
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
ibis Chennai City Centre, Chennai, India
__jobinformationwidget.freetext.ExternalReference__
REF7610M
Guest Service Associate
Region
MEA SPAC
Job Description
Department : Food & Beverage Service
Designation : Guest Service Associate
Reports To : Team Leader – F & B Service/ Restaurant & Bar Manager
Prime Function:
- Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
- Welcome the guests by greeting them as per the standards.
- Any matter which may affect the interests of hotel should be brought to the attention of the Management
- Responsible for INTERREACT
Key Responsibilities:
People Management
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
- Establish and maintain seamless co-ordination & co-operation with all departments of Ibis Chennai City Centre to ensure maximum cooperation, productivity, morale and guest service.
Financial Management
- Identify optimal, cost-effective use of the resources and educate the team on the same.
Operational Management
- Responsible for set up of all operating equipments and ensure to inspect linen, and condiments before the service.
- Ensure to be familiar with all dishes on the menu.
- Ensure clearance of all soiled chinaware, glassware, silverware from the guest table and re-set the table for the next arrival
- In the absence of the Food & Beverage Team Leader ensure to take guest orders, advice guests on specials menu options.
- Ensure to be familiar with the property lay out, fire exits and elevator locations.
- Report any equipment malfunction, emergency situations or suspicious persons to the Food & Beverage Team Leader.
- Ensure that breakage, pilferage and spoilage are kept to a bare minimum.
Hygiene / Personal safety / Environment:
- Ensures that the workplace and storage areas remain clean and tidy, and the safety of consumable goods by always respecting HACCP regulations
- Respects the instructions and safety guidelines for the equipment (s)he uses
- Applies the hotel's security regulations (in case of fire etc)
- Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc) and meets Ibis ISO 14001 environmental commitments as applicable to the role, if the hotel is involved in the programme.
Key Contacts
Liaises with
Responsible for (as assigned)
Food & Beverage Department
Trainees
Occupational Health & Safety
Employee Responsibility
All employees to safeguard their health and safety, and the health and safety of others, in the workplace.
Replacement and Temporary Mission:
Be ready and responsible for any job, which may be assigned by the Management.
I am responsible for INTERREACT
B. Sc Hotel Management
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern.
Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können.
Ähnliche Jobs
Gehalt
Ort
Novotel Muscat Airport, Muscat, Oman
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Muscat
Job-Kategorie
Rooms
Beschreibung
Specific Duties and Responsibilities:Ensure to provide prompt, courteous and efficient service to all guest, so as to achieve a high level of costumer satisfaction through personalized service from ar
Referenz
4cff6aae-15ca-4723-8953-9cfba7659da9
Verfallsdatum
01/01/0001
Gehalt
Ort
Banyan Tree Doha, Doha, Qatar
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
BANYAN TREE
Job-Typ
Festanstellung
Locations
Doha
Job-Kategorie
Food & Beverage
Beschreibung
What you will be doing:Type documents, take meeting minutes, draft letters, and manage correspondence.Support the overall operations of the hotel as needed.Assist the outlet manager in developing poli
Referenz
7debd665-a1b0-4f9c-9aa7-808ae167a227
Verfallsdatum
01/01/0001
Gehalt
Ort
Banyan Tree Doha, Doha, Qatar
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
BANYAN TREE
Job-Typ
Festanstellung
Locations
Doha
Job-Kategorie
Rooms
Beschreibung
ResponsibilitiesAdheres at all times to Banyan Tree Doha's quality and service standards, consistently embodying the brand's values and ethos.Acts as a role model of conduct, teamwork, and leadership
Referenz
e801a604-1a57-413b-aa21-cf43e482440a
Verfallsdatum
01/01/0001
Gehalt
Ort
Mövenpick Dead Sea Jordan, Dead Sea, Jordan
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
MOVENPICK
Job-Typ
Festanstellung
Locations
Dead Sea
Job-Kategorie
Rooms
Beschreibung
What do we expect from you?Under the general guidance of the Director of Rooms or any other authorized by the management, plan, organize, develop and direct the overall operation of the Housekeeping d
Referenz
81f5363a-7e6f-491f-98d0-3fec75b8c48d
Verfallsdatum
01/01/0001
Gehalt
Ort
Makkah Clock Royal Tower A Fairmont Hotel, Mecca, Saudi Arabia
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Mecca
Job-Kategorie
Rooms
Beschreibung
Reporting to Royal Service Manager, responsibilities and essential job functions include but are not limited to the following: Responds to all incoming calls complying with standards, and transfers
Referenz
672f24ea-dc54-4578-bee3-6d724cc66a4d
Verfallsdatum
01/01/0001
Gehalt
Ort
ibis Yanbu Saudi Arabia, Yanbu, Saudi Arabia
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
IBIS
Job-Typ
Festanstellung
Locations
Yanbu
Job-Kategorie
Rooms
Beschreibung
Reception Agent First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable exper
Referenz
5ff75d2b-e49e-4563-8c08-92dcf54207e2
Verfallsdatum
01/01/0001
Gehalt
Ort
Raffles Doha, Doha, Qatar
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
RAFFLES
Job-Typ
Festanstellung
Locations
Doha
Job-Kategorie
Vertrieb und Marketing
Beschreibung
Raffles & Fairmont Doha are seeking an experienced and detail-oriented Groups & Events Manager to oversee the planning, coordination, and execution of group bookings, meetings, and luxury events. The
Referenz
97b4f503-92f2-4605-9468-9c4a76b2f82e
Verfallsdatum
01/01/0001
Gehalt
Ort
Raffles Doha, Doha, Qatar
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Doha
Job-Kategorie
Vertrieb und Marketing
Beschreibung
Job Summary:We are seeking a creative and results-driven Digital Marketing Executive to join our team. The ideal candidate will be responsible for developing, implementing, and optimizing digital mark
Referenz
912082dc-8e25-4217-870f-bb839d091373
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Château Lake Louise, Lake Louise, Canada
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Lake Louise
Job-Kategorie
Food & Beverage
Beschreibung
Our newly renovated Guide's Pantry outlet provides prompt, professional and efficient service, offering fresh daily baked goods, gourmet sandwiches, salads, hot food, soups, decadent desserts and a ra
Referenz
c9297b10-979f-4ddd-ae4a-b6484bf2433c
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Château Lake Louise, Lake Louise, Canada
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Lake Louise
Job-Kategorie
Rooms
Beschreibung
What you will be doing:Consistently offer a professional, engaging and friendly serviceEnsure the cleanliness of guest rooms, colleague service areas & corridors while adhering to hotel standardsMakin
Referenz
bcfb9f68-44dc-4f9c-a8fc-1884617e2b67
Verfallsdatum
01/01/0001