- Teilzeit
- Festanstellung
- Rooms
- ACCOR
__jobinformationwidget.freetext.LocationText__
Pullman Brisbane King George Square, Brisbane City, Australia
__jobinformationwidget.freetext.ExternalReference__
REF45205T
Guest Service Agent
Region
MEA SPAC
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting memorable and impactful experiences for your guests for your colleagues & for your planet
Hospitality is a work of heart,
Join us and become a Heartist®.
Pullman & Mercure Brisbane King George Square is a large vibrant 438 room twin towered hotel which acts as a sanctuary for leisure and business travellers as well as a place to be with our external facing Venues. Located opposite King George Square, City Hall and ideally situated in the heart of Brisbane CBD the hotel has some of the largest conference spaces in Brisbane incorporating 2 ballrooms.
The hotel also features some amazing and extremely popular externally facing venues including Goldfinch Restaurant and Street Café, Sixteen Antlers Rooftop Bar as well as internal facing KG Bar, Expresso Bar and our Executive Lounge.
We are looking for our next Guest Service Agent to join our team!
As our next Guest Service Agent you will:
- Deliver excellent service, from check in to check out and everywhere in between
- Be the first point of contact for guests and visitors
- Be responsible for completing a wide variety of front office tasks, which will ensure every day is different
- Provide guests and visitors with local information from your vast array of knowledge regarding the neighborhood attractions and amenities
What we are looking for:
- The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required
- Strong verbal and written communication skills and pride in personal presentation
- A people person who is able to make genuine connections with their colleagues and guests
- A genuine passion for customer service with a strong focus on always making our guest’s feel welcome during their stay
- Previous experience in high level customer service desirable but not essential
- Can go out of your way to create memorable experiences for our guests
- Have the availability and flexibility to work shifts across Monday to Sunday including early mornings and late nights and Public Holidays
- Hold a manual drivers license (preferred)
- Know Brisbane and can recommend great things to see and do for our guests
To be successful in this role, you will be available to work overnight shifts, including on weekends and public holidays as per our business demands. You have a passion for the Hospitality Industry and are committed to delivering high levels of customer service.
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.
Benefits Your Way:
- Access to Accor team benefits, including global discount's on accommodation and food & beverage.
- A supportive and collaborative work environment.
- The opportunity to grow and progress your career with Australia’s largest hospitality employer – Accor
- Accor has a strong focus on ensuring all of its people feel welcome and feel valued.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS.
Additionally, our Hotel team are a great mix of fun, friendly and industry experts making this a great team to be part of.
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern.
Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können.
Ähnliche Jobs
Gehalt
Ort
Sofitel Melbourne on Collins, Melbourne, Australia
Experience Level
Associate
Zeitplan der Arbeit
Teilzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Melbourne
Job-Kategorie
Rooms
Beschreibung
As a Front Office Welcomer (Porter), you provide the initial welcome and the final “au revoir” to our guests, whilst assisting with their luggage and vehicles. We are looking for genuine and passionat
Referenz
50ff1e64-8aa1-4f03-8959-1f2f11a1a0e2
Verfallsdatum
01/01/0001
Gehalt
Ort
Novotel Bengaluru Outer Ring Road, Bengaluru, India
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Bengaluru
Job-Kategorie
Food & Beverage
Beschreibung
Greet guests promptly and courteously. Take food and beverage orders, provide recommendations, and answer questions regarding the menu, ingredients, and preparation.Accurately enter orders into the PO
Referenz
8bce47f1-2eb2-4ae6-9446-2d74a04bd64f
Verfallsdatum
01/01/0001
Gehalt
Ort
Novotel Melbourne Preston, Preston, Australia
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Preston
Job-Kategorie
Culinary
Beschreibung
Chef de Partie is trade qualified and engaged to perform general or specialised cooking, butchering, baking or pastry cooking dutiesControls general and specialised duties including supervision and tr
Referenz
98954b17-e92f-4466-881f-15624219a09b
Verfallsdatum
01/01/0001
Gehalt
Ort
Sofitel Auckland Viaduct Harbour, Auckland, New Zealand
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
SOFITEL
Job-Typ
Festanstellung
Locations
Auckland
Job-Kategorie
Rooms
Beschreibung
Our Ambassador will:Assist in the day to day operations of the Front Office department including greeting guests, assisting with car, hotel doors, guest luggage, lobby services and security functions,
Referenz
ae63b06b-287b-4fd6-904e-d1b00c7c0878
Verfallsdatum
01/01/0001
Gehalt
Ort
Sofitel Auckland Viaduct Harbour, Auckland, New Zealand
Experience Level
Entry Level
Zeitplan der Arbeit
Teilzeit
Marken
SOFITEL
Job-Typ
Festanstellung
Locations
Auckland
Job-Kategorie
Food & Beverage
Beschreibung
Our Ambassador will:Be accountable on a shift basis for the operations of the club through effective service. This role is ‘hands on’, connecting with VIPs and members, delivering a five star experien
Referenz
885b2933-5520-44d8-8a66-4992f4a29b62
Verfallsdatum
01/01/0001
Gehalt
Ort
Novotel Brisbane South Bank, Brisbane, Australia
Experience Level
Entry Level
Zeitplan der Arbeit
Teilzeit
Marken
NOVOTEL
Job-Typ
Festanstellung
Locations
Brisbane
Job-Kategorie
Rooms
Beschreibung
Are you a detail-oriented individual with an eye for detail? Join our Team as a Rooms Attendant! As a Rooms Attendant, you'll ensure the upkeep and cleanliness of all suites and rooms in the propert
Referenz
33867d67-1cb7-411f-bd4a-7a2b6d112fcb
Verfallsdatum
01/01/0001
Gehalt
Ort
Novotel Brisbane South Bank, Brisbane, Australia
Experience Level
Entry Level
Zeitplan der Arbeit
Teilzeit
Marken
NOVOTEL
Job-Typ
Festanstellung
Locations
Brisbane
Job-Kategorie
Food & Beverage
Beschreibung
We are seeking an enthusiastic individual who takes pride in delivering warm, welcoming service to join our vibrant team as a Food and Beverage Attendant!. Your friendly demeanor, keen attention to de
Referenz
5c8aa81a-151e-4f97-ab49-eb14fecbe580
Verfallsdatum
01/01/0001
Gehalt
Ort
Novotel Brisbane South Bank, Brisbane, Australia
Experience Level
Entry Level
Zeitplan der Arbeit
Teilzeit
Marken
NOVOTEL
Job-Typ
Festanstellung
Locations
Brisbane
Job-Kategorie
Rooms
Beschreibung
Are you a detail-oriented individual with an eye for detail? Join our Team as a Public Areas AttendantAs a Public Areas Attendant, you'll play a vital role in shaping our guests' first impressions of
Referenz
f50cf92a-17ed-45f3-8bc2-1f0771cd3258
Verfallsdatum
01/01/0001
Gehalt
Ort
The William Inglis - MGallery, Warwick Farm, Australia
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Australia
Job-Kategorie
Engineering & Wartung
Beschreibung
What we offerBelong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyon
Referenz
30129309-93ec-4ca2-9d45-285700ef9aaf
Verfallsdatum
01/01/0001
Gehalt
Ort
Qantas Lounges by Accor - Sydney, Mascot, Australia
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Mascot
Job-Kategorie
Food & Beverage
Beschreibung
Duties;Prepare and Serve Beverages:Brew coffee and espresso drinks (lattes, cappuccinos, americanos, etc.).Prepare and serve alcoholic drinks such as cocktails, beer, wine, and mixed drinks.Follow sta
Referenz
efbeafbb-3c90-407f-93c5-486673e04e2e
Verfallsdatum
01/01/0001