Government Relations Officer - GRO

"Why work for Accor?
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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
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• Process & completion of employment visas, residence visas and all Heartists’ transactions related to immigration.
• Monitor the renewal of permits and licenses including hotel trade license, liquor trading license, chamber of commerce certificates of registration, civil defense certificate for the hotel, etc.
• Ensure that all relevant documents are submitted periodically to the immigration / absconding employees whenever required
• Liaise with the Hotel Nurse to ensure that Heartist who have direct contact with guests must have their Occupational Health Card.
• Monitor the visa, UAE ID, passport, occupational health card expiration of all the employees.
• Process entertainers permit as requested from F&B, Events departments and tenants on our account on DTCM online system.
• Process the shisha licenses renewal via the Dubai municipality online system.
• Update the tracking lists such as passport & visa expiry date, licenses expiry date, etc.
• Make sure that all Heartists collect their EID once received from Emirates post office.
• Obtain monthly reports from the immigration website to maintain all records.
• Ensure that you maintain total confidentiality at all the time.
• Liaise and work closely with the Talent & Culture Coordinator to ensure that forms and formats for all transactions are correct and as per standard.
• Be up to date with regard to any changes or amendments to the prevailing laws / rules / regulations, changes in forms / formats and other procedures and keep the Talent & Culture Department advised of such changes.
• Complete departure and exit formalities to the airport for Heartists after cancellation of visas.
• Obtain quarterly sponsorship reports from the immigration office and tally sponsorships and re-submit to immigration office with relevant support documents.
• Inform with official communication from the Government whenever there is a dry day or public holiday announcement.
• Submit all receipts and expense claims to Finance Department on timely basis.
• Participate in the filing process for each Heartist by adding all government documents and expenses form in personal file.
• Accompany employees to the airport at the end of their contract to ensure visa cancellation.
• Submit relevant documents periodically to the immigration office with regard to absconding.
• Assists with all Government matters where necessary.

• Experience: Minimum of 3-4 years of UAE experience as a GRO, with a strong understanding of UAE labor laws, visa regulations, and government procedures.
• Driving License: Valid UAE driving license is required.
• Skills: Strong communication, organizational, and problem-solving skills. Ability to handle confidential information with integrity.
• Good working knowledge of computers
• Excellent English & Arabic communication skills; additional languages are a plus

Sofitel Dubai Downtown

The French elegance in the heart of the iconic Downtown Dubai.

 Apart from the immediate proximity to The Dubai Mall and Burj Khalifa, the hotel is a few minutes away from Coca-Cola Arena, Dubai Opera, and City Walk.

https://www.sofitel-dubai-downtown.com/