General Technician

SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.

We are seeking a skilled and versatile General Technician to join our team. As a key member of our maintenance department, you will be responsible for ensuring the smooth operation of various mechanical, electrical, and plumbing (MEP) systems throughout our facility.

• Inspect, clean, maintain, and repair all MEP systems on the premises
• Perform preventive maintenance procedures and utilize test equipment effectively
• Maintain electrical systems and lighting throughout the facility
• Service and repair HVAC units and systems
• Troubleshoot and fix non-operational equipment promptly
• Conduct chemical tests for boilers, chillers, motors, and other relevant systems
• Manage inventory of parts and materials in the maintenance shop
• Collaborate with team members to ensure efficient completion of tasks
• Adhere to safety protocols and local building codes and regulations
• Respond to customer requests and maintenance emergencies in a timely manner
• Document all maintenance activities and update records in the maintenance management system

• Proven experience as a General Technician or in a similar role
• Strong knowledge of MEP systems, including HVAC, electrical, and plumbing
• Proficiency in preventive maintenance procedures and use of test equipment
• Excellent troubleshooting and problem-solving skills
• Familiarity with inventory management and parts ordering
• Proficient in English language (verbal and written communication)
• Ability to multi-task and work efficiently under pressure in a fast-paced environment
• Detail-oriented with strong organizational skills
• Technical certifications in HVAC, electrical systems, or related fields (preferred)
• Knowledge of safety protocols and compliance requirements
• Basic computer skills for using maintenance management systems
• Previous experience in a 5-star hotel (preferred)

Ennismore brings together talented teams, from unique brands, to create a culture that is entrepreneurial and purpose-driven in everything we do. We’re the fastest-growing lifestyle hospitality company, and we’re not slowing down. We’re expanding into new countries and cities, creating exciting opportunities.

Inspiring Discovery

Our purpose is to Inspire Discovery for our guests, but we also look to inspire our teams. We inspire our teams to discover their best self through learning opportunities, to grow and to be inspired to make a positive impact on local communities.

Inclusive Culture

Our culture is purpose-driven, dynamic and inclusive which puts our community at the heart of everything we do. We’re open minded, we celebrate difference, welcome diversity of thought and accept people for who they are, allowing them to bring their whole self to work.

Global Perks

Being part of the Ennismore family comes with some incredible perks, including everyone’s favourite, our global discounts programme with up to 50% off stays at our hotels and up to 30% off when eating at our restaurants and bars.