- Vollzeit
- Festanstellung
- SLS
- Rooms
__jobinformationwidget.freetext.LocationText__
SLS South Beach Miami, Miami Beach, United States
__jobinformationwidget.freetext.ExternalReference__
REF35279G
FT Bell Attendant, SLS South Beach
Region
Luxury & Lifestyle
From our dazzling location in the heart of Miami, Ennismore offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our team as a Bell Attendant, located at SLS South Beach, Miami. JOIN THE TEAM TODAY!
Job Purpose:
The Bell Attendant position is responsible for meeting, greeting, and assist in transporting guest to tourist areas, providing information on the local area, and ensuring delivery and retrieval of luggage to all guests in a courteous, timely and professional manner.
Duties & Functions:
- Greet arriving guests and retrieve their luggage
- Escort guests to their rooms, explain the room facilities, and sell the hotel’s various outlets (restaurant, bar, spa)
- Deliver luggage, messages, faxes, packages etc. for guests and to undertake various other requests in order to ensure their comfort
- Transport departing guests’ luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for
- Ensure that luggage has been stored safely according to prescribed procedures
- Ensure that the luggage storage area is kept clean and tidy at all times
- Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’
- Be fully aware of what functions are going on in the hotel
- Able to drive in a safe and efficient manner.
- Able to keep a record of all the incidents while driving, for example, any accidents or tickets.
- Responsible to ensure the safety and security of the guests while traveling.
- Provide gracious, attentive, and friendly service
- Any other reasonable duties as assigned by the supervisor or manager.
- We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.
ADDITIONAL RESPONSIBILITIES
- Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.
- Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
- Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed.
- Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
To be aware of and ensure constant compliance with all necessary operational policies including:
- Health and Safety
- Food Hygiene
- Maintenance
- Emergency Procedures
- Liquor Licensing
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
- Attend mandatory meetings including divisional meetings, staff meetings, etc.
- Participate in community events and ensure corporate social responsibility goals of sbe are met.
- Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used.
- Keep work area clean and organized.
- Ensure confidential documents are kept in a secured area.
- When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized.
- Complete other duties as assigned by the Department Head.
- Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.
- Ensure compliance with the company’s policies and procedures.
OTHER DUTIES
Assimilate into company’s culture through understanding, supporting and participating in all the company’s elements. Demonstrate working knowledge of the service standards.
Regular attendance in conformance with the standards, which may be established by the company’s from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.
SAFETY REQUIREMENTS
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment.
GROOMING/UNIFORMS
All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
OTHER
Additional language ability preferred.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
- High School Diploma or equivalent required
- One (1) to two (2) years in a public contact position, preferably in an upscale or lifestyle brand hotel
- Possess a gracious, friendly, and fun demeanor
- Ability to multitask, work in a fast-paced environment and have a high level attention to detail
- Maintain positive and productive working relationships with other employees and departments
- Ability to work independently and to partner with others to promote an environment of teamwork
- Must be able to stand or walk a minimum eight-hour shift.
- Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
- Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
- Must have excellent communication skills and be able to read, write, speak and understand English.
- Any other reasonable duties as assigned by the supervisor or manager.
- We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.
- Must be able to work inside and outside at all times of the year as needed, based upon business volumes.
All your information will be kept confidential according to EEO guidelines.
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern.
Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können.
Ähnliche Jobs
Gehalt
Ort
Fairmont Waterfront, Vancouver, Canada
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Vancouver
Job-Kategorie
Sicherheit
Beschreibung
Health, Safety & Security ManagerWe push ourselves every day to always be better and leave the world a better place. Ensuring the safety and wellbeing of our Colleagues, Guests and Visitors is an int
Referenz
03aa3597-eb05-4e62-bbde-f3fd54313e0d
Verfallsdatum
01/01/0001
Gehalt
Ort
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
25HOURS HOTELS
Job-Typ
Praktikum
Locations
Berlin
Job-Kategorie
Sonstige
Beschreibung
How does your working day look like ...You work hand in hand with your colleagues and look after our guests in all areas of the hotel from early in the morning until late at nightYou support the vario
Referenz
53e8d141-e8bf-4e1f-96d9-a6625f4d2340
Verfallsdatum
01/01/0001
Gehalt
Ort
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
25HOURS HOTELS
Job-Typ
Praktikum
Locations
Berlin
Job-Kategorie
Sonstige
Beschreibung
Wie schaut dein Arbeitstag aus … Du arbeitest Hand in Hand mit den Kollegen und unterstützt diese in den täglichen AufgabenDu kümmerst dich um deine ersten eigenen Projekte und setzt diese eigenständi
Referenz
f26b8c1e-eb0e-462f-b4ba-e3f421365d4a
Verfallsdatum
01/01/0001
Gehalt
Ort
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Student
Zeitplan der Arbeit
Vollzeit
Marken
25HOURS HOTELS
Job-Typ
Praktikum
Locations
Berlin
Job-Kategorie
Rooms
Beschreibung
Wie schaut dein Arbeitstag aus …Du arbeitest Hand in Hand mit den Kollegen und unterstützt diese in den täglichen AufgabenDu kümmerst dich um deine ersten eigenen Projekte und setzt diese eigenständig
Referenz
33d31df3-1f80-40ce-b6a2-b9cb6a6f1483
Verfallsdatum
01/01/0001
Gehalt
Ort
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Student
Zeitplan der Arbeit
Vollzeit
Marken
25HOURS HOTELS
Job-Typ
Praktikum
Locations
Berlin
Job-Kategorie
Rooms
Beschreibung
How does your working day look like ...You work hand in hand with your colleagues and look after our guests in all areas of the hotel from early in the morning until late at nightYou support the vario
Referenz
56f4dd19-433b-4da2-a796-b86e920888ba
Verfallsdatum
01/01/0001
Gehalt
Ort
SLS South Beach Miami, Miami Beach, United States
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
SLS
Job-Typ
Festanstellung
Locations
Miami Beach
Job-Kategorie
Food & Beverage
Beschreibung
Job Purpose:Under the general guidance of Restaurant Managers, assist in ensuring efficient service of all beverages and bar services.Duties & Functions:Must love and support their TEAM!Must love and
Referenz
d1d33b37-3c23-4305-b830-25fa83c6ad0c
Verfallsdatum
01/01/0001
Gehalt
Ort
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
25HOURS HOTELS
Job-Typ
Festanstellung
Locations
Berlin
Job-Kategorie
Sicherheit
Beschreibung
Wie schaut dein Arbeitstag aus … Du kümmerst dich um unsere Gäste als Türsteher/in und sorgst du einen reibungslosen Ablauf beim Einlass in die Monkey Bar und ins NENI RestaurantDu hast die besten In
Referenz
5b205acd-0bec-42f7-ad9f-243729d21fc1
Verfallsdatum
01/01/0001
Gehalt
Ort
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
25HOURS HOTELS
Job-Typ
Festanstellung
Locations
Berlin
Job-Kategorie
Sicherheit
Beschreibung
How does your working day look like … You’ll take care of our guests as a doorman and ensure a smooth entry process for our Monkey Bar and NENI RestaurantYou have the best insider tips in town and are
Referenz
054fdc7e-81c7-48df-b955-e1b53fa24ae8
Verfallsdatum
01/01/0001
Gehalt
Ort
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
25HOURS HOTELS
Job-Typ
Festanstellung
Locations
Berlin
Job-Kategorie
Culinary
Beschreibung
How does your working day look like ...At your post, you ensure smooth processes, a clean kitchen and conjure up a wow on our guests' faces - even if the receipt list is sometimes longerYou prepare th
Referenz
9b76b501-1f9b-4fea-af91-bd0ae33af006
Verfallsdatum
01/01/0001
Gehalt
Ort
Mövenpick Hotel Ikoyi Lagos, Ikoyi, Nigeria
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
MOVENPICK
Job-Typ
Festanstellung
Locations
Nigeria
Job-Kategorie
Sicherheit
Beschreibung
Job DescriptionUnder the general guidance of the Director of Security, ensure that the venue is safe for all patrons and employees. The Security Manager is responsible for all hotel guests, employees,
Referenz
8402cf54-caae-44df-ae89-4da4c8859459
Verfallsdatum
01/01/0001