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Novotel Sydney Olympic Park, Sydney Olympic Park, Australia

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REF45940H

Front Office All Rounder

Region

MEA SPAC

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Company Description

At Accor, creating exceptional guest experiences is an obsession. Everything we do, we do to ensure our guests Feel Welcome and Feel Valued. With over 4,000 properties across 90 countries, we are a true international brand.

Pullman, Novotel and Ibis Hotels Sydney Olympic Park form part of the most unique Hotel precinct in NSW, being home to major sporting, music and entertainment events. We offer exceptional opportunities for career development across much-loved brands ranging from renowned five-star luxury hotels to economy lodgings.


Job Description

Be in the heart of it all by joining our Front Office team of our Novotel & Ibis Hotels!

Reporting to the Front Office Manager, our Front Office All Rounder are primarily responsible for providing welcoming and efficient service for our Guest’s registration and departure.

What does an All Rounder's role entail?

  • Provide quality service to our Guests, responding to requests promptly, efficiently and courteously during their check in, check out and throughout their stay. 
  • Maintain accurate Guest accounts, ensuring all charges are accurate and posted in a timely manner.
  • Attend to incoming calls via the switchboard in a professional and polite manner.
  • Maintain strict security procedures, ensuring Guest confidentiality and safety.

Qualifications

  • Confidence and ability to approach people to initiate conversations.
  • Flexibility to work varied shifts, including weekends and Public Holidays as per business demands.
  • Experience in Retail or Hotel
  • Outstanding communication skills, both oral & written
  • Must hold work rights in Australia.
  • Has a valid drivers license

Additional Information

What we can offer you

  • Fast track career progression.
  • Accor discounts on F&B and accommodation worldwide.
  • Discounted meals and beverages.
  • Reward programs.
  • Generous ‘refer a friend’ incentives.

Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern. 

Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können. 

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