- Vollzeit
- Festanstellung
- Rooms
- ACCOR
__jobinformationwidget.freetext.LocationText__
Mercure Maldives Kooddoo Resort, Mercure Kooddoo, Maldives
__jobinformationwidget.freetext.ExternalReference__
REF51378O
Front Desk Attendant
Region
MEA SPAC
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
- Manage day-to-day operations of Front Office Department service.
- Must reflect Mercure Mission and Vision Statement in following the general procedures directives of the company.
- Taking care of guests on arrival, during their stay, at departure and providing guest services at the reception as and when required.
- To liaise with all departments to ensure high standard of service to Guests.
- To establish and maintain effective employee relations.
- To ensure that any orders or decisions taken by the Assistant FOM or Duty Manager are strictly followed up.
- Able to assist the Arrival & Departure luggage to ensure operation is smooth.
- Following the procedure for Focus pack
Manage Day-to-Day Operations: Oversee the daily activities and operations of the Front Office Department, ensuring a smooth and efficient guest service experience.
Guest Interaction: Provide personalized service to guests upon their arrival, throughout their stay, and during departure. Ensure all guest needs are met in a timely and courteous manner, particularly at the reception.
Night Audit Oversight: Ensure the accurate completion of night audit reports, verifying all financial transactions, balances, and necessary documentation after the night audit.
Credit and Rate Management: Regularly monitor and manage credit limit reports, ensuring guest accounts are within the prescribed limits. Review rate variance reports to maintain accurate room rate information.
Micros System: Coordinate with the relevant department to resolve any issues related to the Micros system in order to run the night audit.
Billing and Documentation: Ensure all guest bills are accurately maintained, with proper attachment of invoices, receipts, and supporting documents at the time of departure.
- Secondary / High school education
- Minimum 1 year of relevant experience
- Excellent reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern.
Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können.
Ähnliche Jobs
Gehalt
Ort
Raffles Doha, Doha, Qatar
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
RAFFLES
Job-Typ
Festanstellung
Locations
Doha
Job-Kategorie
Vertrieb und Marketing
Beschreibung
Job SummaryThe Digital Marketing Manager will be responsible for developing, implementing, and managing the digital marketing strategy for Raffles and Fairmont Doha. The ideal candidate will drive bra
Referenz
33d0e40d-d008-472e-87a2-975bbc81c03c
Verfallsdatum
01/01/0001
Gehalt
Ort
Novotel Chennai Chamiers Road, Chennai, India
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Chennai
Job-Kategorie
Food & Beverage
Beschreibung
We are seeking a dynamic and customer-focused Assistant Manager for our outlet in Chennai, India. As an integral part of our team, you will play a crucial role in ensuring smooth operations, maintaini
Referenz
aaefec44-4c13-43a4-942e-8f053019289b
Verfallsdatum
01/01/0001
Gehalt
Ort
Novotel Chennai Chamiers Road, Chennai, India
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Chennai
Job-Kategorie
Rooms
Beschreibung
Join our team as a Guest Service Associate - Housekeeping at our prestigious hotel in Chennai, India! We're looking for a detail-oriented and customer-focused individual to ensure our guests have a co
Referenz
e127f8d6-dcc7-4580-8608-5ad9b1da742f
Verfallsdatum
01/01/0001
Gehalt
Ort
ibis Chennai Sipcot, Sipcot, India
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Sipcot
Job-Kategorie
Culinary
Beschreibung
Ready for a sizzling career move? You will play a pivotal role in our kitchen working alongside a fantastic team. The food you prepare, cook and serve makes our guests smile and wanting more. What
Referenz
208e66a5-0570-42b2-b567-c443397d3810
Verfallsdatum
01/01/0001
Gehalt
Ort
Novotel Chennai Chamiers Road, Chennai, India
Experience Level
Executive
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Chennai
Job-Kategorie
Culinary
Beschreibung
We are seeking a detail-oriented and efficient Commis Chef specializing in Japanese cuisine to join our culinary team in Chennai, India. As a Commis Chef, you will play a crucial role in supporting ou
Referenz
d50f3805-46ec-4116-9d9c-8f2c7b2ada87
Verfallsdatum
01/01/0001
Gehalt
Ort
Mövenpick Hotel Ikoyi Lagos, Ikoyi, Nigeria
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
MOVENPICK
Job-Typ
Festanstellung
Locations
Nigeria
Job-Kategorie
Sicherheit
Beschreibung
Job DescriptionUnder the general guidance of the Director of Security, ensure that the venue is safe for all patrons and employees. The Security Manager is responsible for all hotel guests, employees,
Referenz
8402cf54-caae-44df-ae89-4da4c8859459
Verfallsdatum
01/01/0001
Gehalt
Ort
Singapore
Experience Level
Executive
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Singapore
Job-Kategorie
Geschäftsführung & Hotelmanagement
Beschreibung
Develop and deliver lounge operations to budget Continually grow customer satisfaction ratingsContinual development of service culture programsProtect lounges under our careOversee recruitment and ret
Referenz
270e1a2a-931b-4e16-b267-f5c9a6892aac
Verfallsdatum
01/01/0001
Gehalt
Ort
ibis Valencia Alfafar, Barcelona, Spain
Experience Level
Student
Zeitplan der Arbeit
Vollzeit
Marken
SOFITEL
Job-Typ
Praktikum
Locations
Barcelona
Job-Kategorie
Food & Beverage
Beschreibung
• Providing excellent wait service to guests to ensure guest satisfaction. • Learn to take customer orders and delivering food and beverages. • Learn using the POS system diligently, entering orders
Referenz
0bf582af-5e25-46ef-a754-b41b2dc5f7fa
Verfallsdatum
01/01/0001
Gehalt
Ort
ibis Barcelona Aeropuerto Viladecans, Barcelona, Spain
Experience Level
Student
Zeitplan der Arbeit
Vollzeit
Marken
SOFITEL
Job-Typ
Praktikum
Locations
Barcelona
Job-Kategorie
Culinary
Beschreibung
Learn to prepare of the daily service and the mise-en-place.Cleaning and maintenance of your work area and the kitchenware.Learn to appropriate use of work machines and individual protection equipment
Referenz
5f97306d-041a-4eb0-a6c1-525e3bc84d6a
Verfallsdatum
01/01/0001
Gehalt
Ort
ibis Barcelona Aeropuerto Viladecans, Barcelona, Spain
Experience Level
Student
Zeitplan der Arbeit
Vollzeit
Marken
SOFITEL
Job-Typ
Praktikum
Locations
Barcelona
Job-Kategorie
Rooms
Beschreibung
Learn to ensure a smooth and efficient experience delivered to all guests at registration, during their stay and at check out.Accurately and efficiently receive and process guest reservations whilst o
Referenz
0e96a19d-7059-4ad2-88d1-e4fbb0177116
Verfallsdatum
01/01/0001