Food & Beverage Supervisor - Outlets

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.

Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated luxury accommodation, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s best accommodation experience. The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates.

Elevate your career by joining the prestigious Sofitel Brisbane Central, where excellence is not just a standard but a way of life. We are seeking a highly motivated individual to fill the role of Food and Beverage Supervisor in our award-winning restaurant, Bistro Suzette, our elegant lobby bar, Cuvee and our In-Room Dining & Mini Bar services. As a member of our operational team, you will play a significant role in delivering unparalleled service to our valuable guests, contributing to the epitome of luxury hospitality.

What you will be doing:

• Supervise and delegate duties to a small team of food and beverage attendants
• Prepare a range of beverages including coffee and cocktails
• Liaise with the kitchen to collect food orders
• Assist with the outlet opening and closing duties
• Perform cash handling and the processing of payments
• Maintain the visual appeal of the outlet, ensuring it is clean and tidy and ambassadors are well presented
• Ensure the highest standard of food and beverage quality and visual appeal is maintained
• Exceed guest expectations, delivering a service that exudes luxury and aligns with Sofitel brand standards
• Promote a strong Heartist and luxury culture within the team
• Lead and mentor a team that is focused on providing unforgettable guest experiences.

You will excel in this role if you have:

• Availability to work day and night shift on a rotating roster with fully availability on weekends and public holidays
• At least one year of experience in a supervisory role
• A luxury service focused personality
• Passionate about food and beverage with high level service skills
• Strong interpersonal skills and problem-solving abilities
• An awareness of food safety practices
• Responsible Service of Alcohol certificate
• A Food Handler certificate
• Micros knowledge desirable
• Diploma or degree in Hospitality Management or related field (preferred)
• A high level of personal presentation aligning to brand standards
• A team player with the ability to work efficiently. 

Additional information

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team. 

Thrive in our Sofitel Brisbane Central community, with:

• Discounts for ambassadors, as well as their families and friends, at Accor Hotels, worldwide
• Complimentary hotel stay package to celebrate your work anniversary
• Secure parking in the centre of Brisbane for only $10 per day
• Direct access to Central train station
• Complimentary food in the ambassador dining room
• Laundered uniforms.

Let your passion shine, visit careers.accor.com