Food & Beverage Manager - Market

At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

https://www.rimrockcareers.com/

At Market, every coffee ritual, midday bite, and apres pint is a stage for craft, connection, and energy. As Market Manager, you lead the operational rhythm, the guest experience, and the team culture, ensuring Market is not just a place to eat and drink, but a vibrant, approachable, local-energy hub. 

Start Date: April 2026
Contract Type: Full-Time
Pay Rate: $55,000 - $62,000 per year, dependent on experience
Reports to: Assistant Director of F&B

Key Responsibilities 

Operational Leadership & Guest Experience 

• Lead day-to-day operations across the indoor cafe and beer garden
• Ensure seamless transitions between morning coffee rituals, midday service, and après-style activations 
• Deliver hands-on service during peak periods, demonstrating craft, professionalism, and approachability 
• Manage guest flow, service rhythm, and elevated touchpoints that define the Market experience 

Team Leadership & Development 

• Foster a team-first, guest-first culture, coaching, mentoring, and empowering baristas and service staff 
• Support cross-training and professional development to cultivate future leaders 
• Guide staff during daily service, special events, and seasonal activations 

Operational Excellence 

• Oversee scheduling, inventory management, supplier partnerships, and operational compliance 
• Maintain visual, operational, and brand standards, including packaging, presentation, and sustainability practices 
• Collaborate with Culinary and Beverage leadership on menu evolution, seasonal pastries, and beverage pairings 
• Drive consistent quality across coffee, beer, and food offerings aligned with craft and seasonal standards 

What You Bring 

• Proven experience managing high-volume, beverage-led operations with a food component 
• Strong technical coffee knowledge: espresso, filter, cold brew, and non-alcoholic craft beverages 
• Hands-on leadership style, balancing floor presence with operational oversight 
• Ability to orchestrate team energy, workflow, and service rhythm across changing dayparts 
• Passion for approachable, mountain-style hospitality and community connection 
• Growth mindset with a focus on cross-training and developing future leaders within the team 
• ProServe certification required

Bonus If You Bring 

• Previous experience in luxury hotel or high-volume food and beverage operations 
• Expertise in craft beer, beverage programs, or specialty coffee 
• Mentorship experience and a passion for team development 
• Knowledge of seasonal menu curation, pastry or snack programs, and pairing concepts 

Who You Are 

You are driven, strategic, and hands-on. You thrive in a fast-paced environment, balancing operational precision with approachable leadership. You have an innate ability to read a room, anticipate needs, and inspire your team to perform with craft, care, and energy. You set the standard through example, guiding your team while staying fully guest-focused. 

At Rimrock, your leadership transforms operations into experience, every coffee poured, pint served, and pastry presented reflects your vision for the Market as a vibrant community hub. 

Lead with intention. Work with care. Stay moved. 

Physical Demands 

• Continuous standing and walking for long periods of time. 
• Frequent lifting and carrying up to 11lbs (5kg); occasional lifting and carrying up to 22lbs (10kg) including kegs. 
• Regular use of espresso machines, grinders, ovens, and other small appliances. 
• Frequent bending, reaching, and twisting; occasional kneeling or crouching. 
• Ability to work in a fast-paced café environment with exposure to heat, noise, and cleaning chemicals.  

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

Job Perks & Benefits: 

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.  
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees. 
• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide. 
• Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler. 
• One complimentary buffet meal per shift in our staff cafeteria. 
• Subsidized shared Staff Accommodation. 

Apply Today: Whether you're just starting your journey or seeking your next adventure, we’d love to hear from you. Explore current opportunities and discover what it means to be a Heartist at www.rimrockcareers.com. 

We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out confidentially, at recruiter@rimrockresort.com, and we’ll work with you to ensure your needs are met. 

At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward. 

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness. 

Whether you're on shift or in staff housing, we want every Heartist to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age. 

Inclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate. 

Together, we build a workplace where belonging isn’t just possible, it’s expected. 

Be you. Be bold. Stay moved. 

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