- Vollzeit
- Festanstellung
- MERCURE
- Food & Beverage
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MERCURE KATHMANDU SUKHEDHARA HEIGHTS, Kathmandu
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REF41754E
Food & Beverage Manager
Region
MEA SPAC
"Why work for Accor?
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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
- Assist the General Manager to plan, forecast and budget the revenues and costs for department.
- Ensure that the company and statutory hygiene standards are maintained in all areas of the department.
- Assist the General Manager to organize food festivals and also develop guest loyalty and retention programmes.
- Ensure to be fully conversant with all statutory requirements regarding food and beverage operations.
- Ensure that the team offers professional and courteous service to the guests as per the standards.
- Ensure that the team has been trained for all safety provisions.
- Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
- Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Chennai Chamiers Road to ensure maximum cooperation, productivity, and guest service.
- Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
- Assist the General Manager to ensure that profit margins are maintained, agreed costs are not exceeded through effective control systems.
- Prepare and submit in the required format all information necessary for budgeting timeously and accurately.
- Insure that all expenses: food cost, beverage cost, labour cost and other expenses are within budgetary limits
- Assist with the selection of condiments, linens and decors used within department and also with the development of quality control procedures and assure such procedures are followed.
- Co-ordinate work assignments, departmental planning, and scheduling between General Manager and the Departmental Heads.
- Ensure and maintain high standards of service delivery, safety, hygiene, security, discipline and compliance with the organization’s policy.
- To provide cost effective and customer focused Food and Beverage service.
- Ensure that the standards of food and beverage meet/exceed expectations.
- Prepare standard menus, maintain the required standard of food production and meet agreed budget targets for food margins.
- To ensure that room service orders are executed promptly and that they comply with the required standards.
- Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness;
- Ability to accept responsibility;
- Self-confidence, motivation, drive and tenacity;
- Ability to enhance organizational performance;
- Ability to clearly delegate tasks and responsibilities;
- Ability to think strategically, inductively, and creatively;
And the propensity to recognize and acknowledge other peoples’ ideas
- Interview, select and recruit outlet employees
- Identify and develop team members with potential
- Conduct performance review with the team
- Constantly monitor team members’ appearance, attitude and degree of professionalism
- Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
- Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
- Prepare payroll and gratuity reports
- Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication
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