Food & Beverage Management Intern

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! 

What you’ll do 

We are seeking a motivated Food & Beverage Management Intern to join the team at SLS Barcelona. Reporting directly to the management team of Food & Beverage, this role will support them in the day-to-day operations of one outlet of the Food & Beverage department, ensuring seamless service delivery and operational efficiency. You will be personally and actively involved in both front-of-house operations and back-office responsibilities for the assigned outlet, serving on the front line of guests whenever needed while also supporting operational and administrative functions. More specifically: 

1. Front-of-house Support: Supporting the front-of-house operations of the assigned outlet, ensuring smooth operations and delivering excellent guest experience. 

2. Back-of-house Support: Assist the management team of Food & Beverage department with back-office operations, including setting up products, menus, and pricing. Update restaurant menus regularly, implementing seasonal changes, price adjustments, and introducing new dishes and beverages as needed 

• Reporting & Analysis: Generate reports on sales trends, costs, and profitability. Analyze data to evaluate department performance and support decision-making processes. Provide insights and recommendations for improvement based on key performance indicators (KPIs).  

• VIP Reservations: Coordinate VIP reservations, ensuring exceptional, personalized service for high-profile guests. Work with the team to exceed guest expectations and ensure an unforgettable experience.  
• Revenue Maximization: Analyze booking patterns and trends to develop strategies aimed at maximizing occupancy and revenue. Work closely with other teams to identify opportunities to enhance sales and profitability.  
• Billing & Invoicing: Manage invoices and payments related to DJs, promoters, and complementary services. Ensure accurate billing and compliance with financial agreements.  
• Team Coordination: Collaborate with other departments to ensure smooth operations and maintain high service standards. Assist in training and mentoring team members, fostering a positive and productive environment. 

What we are looking for... 

• Possibility to sign an agreement with your school for a period of preferably 6 months.

• Currently enrolled in a bachelor´s or master´s program in Hospitality, Restaurant Management or a related field. 

• Technical Skills: Proficiency in Microsoft Word, Excel, and Outlook. Knowledge of hotel food & beverage systems and software is a plus. 

• Communication: Excellent verbal and written communication skills in both Spanish and English. 

• Multitasking & Attention to Detail: Ability to manage multiple tasks in a fast-paced environment with a keen eye for detail. 

• Problem Solving & Decision Making: Capable of taking ownership of challenges, solving problems, and making effective decisions. 

• Adaptability: Quick to learn and adapt to the unique culture and standards at SLS Barcelona. 

• Positive Attitude: A humble, open-minded individual with a collaborative approach who thrives in a dynamic team environment. You embrace new ideas and are always open to doing things differently. 

• gree in Hospitality, Restaurant Management, or a related field. 

• Technical Skills: Proficiency in Microsoft Word, Excel, and Outlook. Knowledge of hotel food & beverage systems and software is a plus. 

• Communication: Excellent verbal and written communication skills in both Spanish and English. 

• Multitasking & Attention to Detail: Ability to manage multiple tasks in a fast-paced environment with a keen eye for detail. 

• Problem Solving & Decision Making: Capable of taking ownership of challenges, solving problems, and making effective decisions. 

• Adaptability: Quick to learn and adapt to the unique culture and standards at SLS Barcelona.

What's in it for you... 

• The chance to challenge the norm and work in an environment that is both creative and rewarding. 

• Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.