F&B Coordinator

About Orient Express

Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express Sailing Yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine- dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express. Follow the journey at @orientexpress on Instagram or visit the website at www.orient-express.com.

About Orient Express Venezia at Palazzo Donà Giovannelli

Orient Express will open its second hotel in Italy at the exceptional in Venice. Architect and interior designer Aline Amar d’Amman, alongside her studio Culture in Architecture, has been entrusted to design and decorate the space. Venice, once the gateway to Constantinople and a mythical stop on the legendary Orient Express train – that opened its doors in 1919 with the completion of the Simplon tunnel linking Switzerland to Italy – will be the home of the second Orient Express hotel, set to open in 2026.

The Food & Beverage Coordinator provides dedicated administrative, organizational, and operational support to the F&B Manager, ensuring the smooth daily functioning of our restaurants, bars, and other food and beverage outlets. This role is integral in supporting the team to deliver heartfelt care in dining experiences and contributing to efficient business operations. 

Key Responsibilities: 

• Assist the F&B Manager in the daily coordination of all F&B outlets, including restaurants, bars, room service, banqueting, and event catering, to help ensure a seamless and refined guest experience. 

• Support the F&B Manager in implementing established F&B strategies and brand standards. 

• Help monitor and maintain consistent standards in food and beverage quality, presentation, and service by assisting with checks and reporting observations. 

• Assist with the coordination of F&B team schedules and daily briefings as directed by management. 

• Prepare and distribute internal communications, reports, and presentations for the F&B department. 

• Maintain organized records, menus, and operational documents for all F&B outlets. 

• Assist with inventory tracking, data entry for purchasing, and coordination of deliveries from suppliers. 

• Liaise with culinary leadership and the F&B Manager to gather information for menu updates and seasonal changes. 

• Assist in ensuring F&B operations comply with health, safety, and hygiene regulations by helping with documentation and checks. 

• Support the F&B Manager in collecting guest feedback and assisting with initial follow-up or information gathering for issue resolution. 

• Assist with onboarding new F&B team members by preparing necessary documentation and introductory materials. 

• Help track F&B expenses, process invoices, and gather data for budget analysis. 

• A minimum of 1-2 years of experience in an administrative, coordination, or entry-level F&B role, within a 5-star hotel environment, including involvement in at least one pre-opening project. 

• Good knowledge of food and beverage menu items, including wine, spirits, and cocktails. 

• Basic math proficiency for handling transactions and managing budgets. 

• Flexibility in work schedule, including evenings and weekends. 

• Passion for the hospitality industry and a genuine desire to support a team in crafting enriching experiences for customers. 

• Strong organizational skills, attention to detail, and ability to multitask. 

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook). 

• A competitive package (base salary and yearly bonus) 

• Medical Insurance, integrating Collective Labor Agreement one and extended to the family 

• Ticket Restaurant 

• Annual leave 

• ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide. 

• Learning & development: Opportunity to develop your talent and grow within your property and across the world!  

• Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.