Executive Pastry Chef

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Fairmont Southampton

Are you ready to join a team that thrives on excellence and embraces limitless potential? Fairmont Southampton, Bermuda’s largest resort, invites exceptional individuals to be part of our award-winning team and shape the future of hospitality.

Following a multi-million-dollar renovation, our 593-room resort is Bermuda's largest, featuring nine restaurants, a 30,000-square-foot spa, an 18-hole par three golf course and a captivating Beach Club. Opportunities for growth and success are boundless.

Our culture emphasizes respect, teamwork, and professionalism, supported by comprehensive benefits. Join our diverse and inclusive team, where your unique talents and perspectives are celebrated. Dare to go beyond the ordinary, unlock your potential and make a lasting impact at Fairmont Southampton. Together, let's create memories that exceed expectations. #BeLimitless

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

We invite you to join the world of luxury hospitality at Fairmont Southampton as our new Executive Pastry Chef. The Executive Pastry Chef is responsible for leading all pastry and dessert operations across Fairmont Southampton’s diverse culinary portfolio, including restaurants, lounges, banquets, in-room dining, and special events. This role demands a visionary pastry professional with masterful technique, creativity, and the ability to anticipate and respond to culinary trends.

The Executive Pastry Chef oversees menu development, production quality, team leadership, cost control, and operational excellence all while delivering elevated, memorable pastry experiences that complement the resort’s luxury standards.

What you will be doing:

Culinary Leadership & Creative Development

• Develop, design, and refine pastry and dessert menus for all outlets, buffets, banquets, and special events.
• Stay informed of global pastry trends, modern techniques, and guest preferences, integrating them into innovative offerings.
• Lead recipe development, presentation standards, and plating techniques to ensure consistent luxury-level execution.
• Create bespoke pastry displays, amenities, celebration cakes, and event-driven showpieces.
• Ensure standardized recipes, plating guides, and production specifications are documented and consistently followed across all outlets.
• Oversee allergen awareness, dietary requirements, and special pastry requests, ensuring accurate communication and controls.

Pastry Operations Management

• Direct daily pastry production, ensuring consistent quality, portioning, and product availability.
• Maintain the highest levels of cleanliness, organization, hygiene, and food safety in all pastry work areas.
• Ensure all equipment is functioning properly and coordinate with Engineering for regular maintenance and repairs.
• Oversee and maintain an efficient mise-en-place and production schedule that supports high-volume operations.
• Ensure accurate portion control and yield management to support quality consistency and cost targets.
• Maintain production logs, temperature records, and compliance documentation in line with food safety standards.

Team Leadership, Training & Culture

• Recruit, train, mentor, schedule, and develop pastry team members, fostering a culture of excellence, creativity, and collaboration.
• Conduct performance evaluations and support continuous talent development aligned with Accor’s leadership standards.
• Provide ongoing training in pastry fundamentals, advanced techniques, food safety, and presentation skills.
• Provide real-time coaching and corrective feedback during service and production periods.
• Support succession planning and development of high-potential pastry team members.
• Address performance or conduct issues in line with company procedures and escalate when required.
• Inspire a positive, professional, and inclusive work environment.

Financial & Resource Management

• Manage departmental budgets, including labor planning, ingredient sourcing, and cost control.
• Oversee inventory management, ordering systems, and monthly cost reporting.
• Ensure efficient use of materials and minimize waste through accurate forecasting and sustainable practices.
• Collaborate with Purchasing to identify premium, sustainable, and cost-effective ingredients.
• Analyze food cost variances, waste trends, and productivity metrics, implementing corrective actions as needed.
• Support annual budgeting, forecasting, and capital planning related to pastry operations.

Guest Experience & Brand Standards

• Ensure pastry offerings consistently reflect Fairmont and Accor brand standards of quality, creativity, and luxury.
• Engage with guests, event clients, and VIPs as needed to customize experiences and execute bespoke pastry requests.
• Respond promptly to guest feedback, implementing corrective actions where necessary.
• Maintain discretion and professionalism during all guest-facing and VIP interactions.
• Apply service recovery principles when addressing pastry-related guest feedback or concerns.

Collaboration & Cross-Department Support

• Work closely with the Executive Chef, Banquet Chef, Restaurant Chefs, and F&B leadership to ensure seamless service and menu cohesion.
• Partner with Events, Sales, and Marketing teams to design pastries and displays for promotions, celebrations, and brand activations.
• Participate in culinary leadership meetings and contribute to long-term strategic planning.
• Flexibly support culinary operations across multiple outlets or events at management discretion to meet business needs.

What will you bring to this role?

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions: ·

Experience

• 3+ years in an Executive Pastry Chef or senior pastry leadership role, ideally within luxury hotels or high-end resorts.
• Experience supporting multi-outlet resort operations, banquets, and large-scale events is an advantage.
• Demonstrated success managing high-volume and high-end pastry operations.

Education

• Bachelor’s degree or diploma in Culinary Arts, Patisserie & Baking, or a related field is preferred.
• Professional pastry certifications (e.g., Le Cordon Bleu, Culinary Institute of America, equivalent) are an asset.

Competencies, Knowledge & Skills

• Mastery of pastry and baking fundamentals, advanced confectionery techniques, and modern pastry trends.
• Strong leadership, communication, and team-building skills.
• Proven menu development and culinary innovation skills.
• Excellent organizational and time-management abilities.
• Strong knowledge of food safety standards and HACCP requirements
• Proficiency with inventory management and basic budgeting.
• Strong decision-making and prioritization skills in high-pressure, high-volume environments.
• Ability to balance creativity with operational efficiency and cost discipline.
• Create an environment where colleagues are empowered, supported and recognized.
• Drive top performance to achieve exceptional results.

Personal Attributes

• Highly creative, passionate, and detail-oriented.
• Approachable, collaborative, and supportive leader.
• Able to thrive in a fast-paced, high-volume, luxury environment.
• Strong work ethic with a commitment to quality and continuous improvement.
• Flexible and available to work extended hours, evenings, weekends, and holidays as required.
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected.

Circumstances

• Flexibility to work a variety of shifts including evenings, weekends, holidays, and extended hours as required by operational needs.
• Role requires physical stamina, prolonged standing, and the ability to work in hot, fast-paced kitchen environments.

Employee Benefits:

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. 

What’s in it for you?

As part of Accor, a global hospitality leader with over 5,500 hotels worldwide, you’ll enjoy:

• Opportunities for growth and development, mentorship, and international mobility.
• Health insurance, retirement savings plans, and comprehensive wellness programs.
• Worldwide travel discounts and preferred rates across the Accor portfolio.
• A supportive, inclusive culture grounded in respect, teamwork, and professional development.

Start your journey with us today and explore the possibilities! #BeLimitless

Our Values:

Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Belonging: We celebrate our differences. We support each other and we always stand together.

Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.

Integrity: We build trust through mutual respect and being authentic.

Your team and working environment:

Fairmont Southampton is a premier luxury resort and regarded as a leader in the hospitality industry.  Our mission is to turn moments into memories for our Guests.  An exciting hospitality career awaits you if you are committed to providing our Guests with an authentically local experience through providing warm and engaging service.

Our Heartists work cohesively as part of the team in a demanding, multi-cultural diverse environment.

Our commitment to Diversity & Inclusion:

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.