Duty - Night Manager

At Rixos, all-inclusive is synonymous with luxury. Our unique All Inclusive – All Exclusive offering combines all-inclusive advantages with exclusive privileges. Rixos offers exceptional escapes that go beyond the imagination to open a new world of horizons for our guests. Our expertise for balancing the ultra-all-inclusive concept with a vibrant, luxury ambience and family friendly adventures truly defines the Rixos experience. Rixos makes holiday dreams come true for everyone.

• Ensuring the smooth operation and coordination of all departments
• Acting as the main point of contact for customers and staff, particularly during shifts
• Dealing with customer complaints, queries, and requests for information
• Ensuring all health and safety regulations are adhered to by all staff and visitors
• Managing cash handling and banking procedures
• Performing administrative tasks such as scheduling shifts and managing employee performance
• Training staff and monitoring their performance and progress
• Communicating effectively with staff and upper management
• Ensuring that all facilities are kept clean and well maintained
• Assisting in the development and implementation of organizational policies and procedures

• Proven experience as a Duty Manager or relevant role
• Strong leadership and people management skills
• Good knowledge of operations management
• Ability to handle the pressures of simultaneously coordinating a wide range of activities
• Customer-service oriented with excellent communication skills
• Knowledge of industry’s legal rules and guidelines

have excellent communication, negotiation, leadership, and organizational skills, as well as a creative and flexible mindset. You should be able to work under pressure, handle multiple tasks, and deal with different types of people and situations. You should also have a passion for entertainment and a good knowledge of the latest trends and technologies in the field.